哈哈 关小黑屋应该不至于吧 但是受到merchant credit的时候也同时收到amex的信: Thank you for your recent inquiry concerning your account. We are pleased to inform you that we have credited your account for $xxx. The credit(s) will appear on your upcoming billing statement. Any interest charges and any American Express fees associated with the charge(s) have been adjusted. If the merchant provides us with information at a later date supporting the charge as valid, we will rebill your account and send you a letter with a copy of the information we received from the merchant. 就是merchant可能提供什么信息后还会rebill?难道开始merchant没有调查就退钱了? 还是这钱是amex退的?
但是为啥amex的不少dispute都是等一两个月都没给?而等到一个多月后一旦closed了 基本就结束了。 刚刚和客服聊了,客服是这么说的: that means if the charge is disputed as unauthorized.. the disputed amount is credited back to the card account by Amex..if the merchant i not able to proved the support Please don't worry as the dispute is closed form our end and we have credited the amount to the card account.. the credit will stay on the account and It will show up online in 24-48 hours and will reflect in the next statement. 这次dispute的金额比较大,而一天就closed了,比较担心会不会rebill回去,想用又 不敢用。客服说可以给我寄一张支票我也没有答应。。
但是为啥amex的不少dispute都是等一两个月都没给?而等到一个多月后一旦closed了 基本就结束了。 刚刚和客服聊了,客服是这么说的: that means if the charge is disputed as unauthorized.. the disputed amount is credited back to the card account by Amex..if the merchant i not able to proved the support Please don't worry as the dispute is closed form our end and we have credited the amount to the card account.. the credit will stay on the account and It will show up online in 24-48 hours and will reflect in the next statement. 这次dispute的金额比较大,而一天就closed了,比较担心会不会rebill回去,想用又 不敢用。客服说可以给我寄一张支票我也没有答应。。
【在 k*****n 的大作中提到】 : 但是为啥amex的不少dispute都是等一两个月都没给?而等到一个多月后一旦closed了 : 基本就结束了。 : 刚刚和客服聊了,客服是这么说的: : that means if the charge is disputed as unauthorized.. the disputed amount : is credited back to the card account by Amex..if the merchant i not able to : proved the support : Please don't worry as the dispute is closed form our end and we have : credited the amount to the card account.. : the credit will stay on the account and It will show up online in 24-48 : hours and will reflect in the next statement.
n*e
16 楼
你具體說說是怎麼回事兒吧,不然也幫不了你
to
【在 k*****n 的大作中提到】 : 有没有人有类似的经历? : : 但是为啥amex的不少dispute都是等一两个月都没给?而等到一个多月后一旦closed了 : 基本就结束了。 : 刚刚和客服聊了,客服是这么说的: : that means if the charge is disputed as unauthorized.. the disputed amount : is credited back to the card account by Amex..if the merchant i not able to : proved the support : Please don't worry as the dispute is closed form our end and we have : credited the amount to the card account..