3个月 时不时应该抬头得很好了？# NextGeneration - 我爱宝宝
g*k
1 楼
去年6月的时候，通过CITI官网上的链接注册了CITI的checking&saving package，存入
1万5千美元3个月，有400美元的bonus。
3个月过后，bonus一直没有发，于是9月去问citi的在线客服，在线客服告知：奖金还
要等3个月才发，于是又等了3个月。
到2018年12月，等了6个月后奖金还没有发，于是询问在线客服，在线客服说，这是因
为“管理层太忙”所致，已经建了Case，把Case Number发给了我。
又过了一个半月，还是没有动静，于是再次询问在线客服，在线客服在一顿操作后，告
诉我，这次一定可以搞定，让我在两个business day静候佳音。
又过了两周，一点动静也没有，于是今天再次联系客服：客服1说，你给的那个Case
Number是别人的，然后厚着脸皮说，CITI开账号从来没有奖金；不想和他废话，重新联
系了一个客服，客服2直接给了下面的回复：说Case已经closed，去年压根就没有
promotion，要我提交证据。CITI银行的脸皮之厚，我也真是服了。
我决定马上把钱转入ally银行，关闭citi的账号，从此一身黑！
Thank you for your inquiry on 12/07/2018 regarding your Money Market account
number ending in 5019. We have completed our research and the results are
as follows:
Unfortunately, we are not aware of any promotions offered in conjunction
with the opening of your account. However, if you have a copy of the
promotional documentation or letter you received, we may be able to assist
you. If you have a copy of the promotional documentation, please fax the
copies to 1-866-453-8644.
We understand this is not the resolution you had anticipated; however, if
you provide documentation to support you have met the terms and conditions
of a specific promotion, Citibank will ensure you receive the advertised
promotion.
1万5千美元3个月，有400美元的bonus。
3个月过后，bonus一直没有发，于是9月去问citi的在线客服，在线客服告知：奖金还
要等3个月才发，于是又等了3个月。
到2018年12月，等了6个月后奖金还没有发，于是询问在线客服，在线客服说，这是因
为“管理层太忙”所致，已经建了Case，把Case Number发给了我。
又过了一个半月，还是没有动静，于是再次询问在线客服，在线客服在一顿操作后，告
诉我，这次一定可以搞定，让我在两个business day静候佳音。
又过了两周，一点动静也没有，于是今天再次联系客服：客服1说，你给的那个Case
Number是别人的，然后厚着脸皮说，CITI开账号从来没有奖金；不想和他废话，重新联
系了一个客服，客服2直接给了下面的回复：说Case已经closed，去年压根就没有
promotion，要我提交证据。CITI银行的脸皮之厚，我也真是服了。
我决定马上把钱转入ally银行，关闭citi的账号，从此一身黑！
Thank you for your inquiry on 12/07/2018 regarding your Money Market account
number ending in 5019. We have completed our research and the results are
as follows:
Unfortunately, we are not aware of any promotions offered in conjunction
with the opening of your account. However, if you have a copy of the
promotional documentation or letter you received, we may be able to assist
you. If you have a copy of the promotional documentation, please fax the
copies to 1-866-453-8644.
We understand this is not the resolution you had anticipated; however, if
you provide documentation to support you have met the terms and conditions
of a specific promotion, Citibank will ensure you receive the advertised
promotion.
