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苏黎世妹妹又回来了。。。
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苏黎世妹妹又回来了。。。# Family - 我爱我家
S*l
1
最后一个BB的gateway,还是以出事结束。buyer收到laptop后说lcd有问题,怀疑是包装,运输造成的。我已经答应他寄回来,refund。请神医们说说怎么办? claim FedEx 还是 gateway?
下面是buyer的来信。
包子答谢。
************
Hi - while I was very happy that my computer arrived this morning...imagine
how dismayed I was to see that it arrived in a box with NO packing materials
- the ONE little blow up bag you put in there popped. I was even more
dismayed and disappointed when I fired it up only to find the LCD display
shot...the computer fires up initially, but the screen then ge
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k*n
3
not big cow
claim fedex first, no harm and free to try.
then claim BB with receipt, maybe return/rebuy
finally send to Gateway for free repair/replacement
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S*l
4
谢谢老相好。包子奉送。

【在 k****n 的大作中提到】
: not big cow
: claim fedex first, no harm and free to try.
: then claim BB with receipt, maybe return/rebuy
: finally send to Gateway for free repair/replacement

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c*t
5

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I feel Fedex won't cover it, the laptop still works.But if u can get the
buyer to stick to the broken package story, maybe.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
this won't work either, as 1. the receipt is long invalid; 2. Even u r 小舅
子 of BB manager, u do not know the new batch has i5 as well.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
this is prob. the only way, 自服
maybe there is another option, give the buyer some

【在 k****n 的大作中提到】
: not big cow
: claim fedex first, no harm and free to try.
: then claim BB with receipt, maybe return/rebuy
: finally send to Gateway for free repair/replacement

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