【内部推荐】operation solution manager，适合有CRM solution项目管理经验的童鞋# JobHunting - 待字闺中
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Gymboree Play & Music是一家有40年历史的美国早教品牌，作为早教行业的先驱，目
前拥有超过700家早教中心，覆盖全球超过40个国家。Gymboree Play & Music（中文名
：金宝贝）目前在中国作为早教领域市场份额第一的品牌，正在经历迅速扩张，发展前
景很好。
在2016年实现了和Gymboree Corporation (童装零售企业）的分离，Gymboree Play &
Music目前作为Gymbo Global Education Group的全资产品线在全球范围内独立运营，
快速增长。旧金山总部致力于传统业务模式向新兴业务模式的转型和创新，带领早教行
业更好地适应和拥抱数字化新时代。所以目前需要吸纳在operation, CRM, Digital，
Customer success等方面有经验的人才。
公司暂时不能sponsor H1B,所以需要自带工作许可（比如绿卡，H-4,L-2等等）
有兴趣的童鞋请将简历发送到：[email protected]
Position: Operation Solution Manager
Responsibilities:
-Partner with operation team to keep close relationship with franchisee
community and collect user requirements and feedback on operation system
-Design detailed business process and user requirements for new system/
application/features
-Facilitate the communication between US team (Franchisee and internal
operation team) and China team (IT department and 3nd party vendors)
-Manage and support the operation IT system migration, new application
rollout and ongoing maintenance in franchisee community
-Support business solution team to do continuous customer experience
improvement and business/operating model innovation
Qualification：
-Bachelor degree, preferably in business, economics, information system, or
management related major.
-2+ years of working experience in operation, process design, CRM project
management
-Strong project management skill, ensure high quality and timeline result
delivery through effective planning, monitoring and intervention
-Fast-learner and self-starter with high degree of motivation to go above
and beyond the task at hand
-Strong communication and interpersonal skill in both US and China
environment; bilingual preferred.
-Retail or franchisee business experience preferred
-Internet/IT industry experience preferred
COMPANY OVERVIEW
Originally established in 1976 by founded by Joan Barnes, a California mom,
looking to expand the play and learning opportunities available to her
children.
More than 730 franchised and company-operated centers, internationally.
Operates in 40 countries including the US, Canada, China, Australia, France,
Pakistan, among others.
Offers an array of classes developed by early childhood experts to enhance
the whole child development of children ages newborn to 5 years old.
Classes are designed in 6-month increments to meet a child’s unique
interests and abilities, and to constantly challenge the child to learn and
grow.
Gymboree Play & Music is currently a standalone company under the
GymboGlobal Corporation.
No longer owned or part of The Gymboree Corporation, which specializes in
children’s retail.
About Gymboree Play Programs Inc.
Gymboree Play & Music is the global leader for developmental play, music and
art classes for parents and children ages newborn to five. Based on a blend
of early childhood development theories complemented by more than 40 years
of hands-on experience, Gymboree Play & Music classes are available through
more than 700 franchised and company-operated centers in the United States
and over 40 other countries.
We’ve been doing this for 40 years -- and we're just getting started
Gymboree Play & Music has been fostering creativity and confidence in
children ages 0-5 for over 40 years. Today there are over 700 locations in
40+ countries, making us the global leader in early childhood development
programs. Designed by experts in both education and in play, our age-
appropriate activities help develop the cognitive, physical and social
skills of children as they play. Our programs are also recognized for their
unique approach to parent involvement—which encourages participation in and
understanding of each child’s development.
前拥有超过700家早教中心，覆盖全球超过40个国家。Gymboree Play & Music（中文名
：金宝贝）目前在中国作为早教领域市场份额第一的品牌，正在经历迅速扩张，发展前
景很好。
在2016年实现了和Gymboree Corporation (童装零售企业）的分离，Gymboree Play &
Music目前作为Gymbo Global Education Group的全资产品线在全球范围内独立运营，
快速增长。旧金山总部致力于传统业务模式向新兴业务模式的转型和创新，带领早教行
业更好地适应和拥抱数字化新时代。所以目前需要吸纳在operation, CRM, Digital，
Customer success等方面有经验的人才。
公司暂时不能sponsor H1B,所以需要自带工作许可（比如绿卡，H-4,L-2等等）
有兴趣的童鞋请将简历发送到：[email protected]
Position: Operation Solution Manager
Responsibilities:
-Partner with operation team to keep close relationship with franchisee
community and collect user requirements and feedback on operation system
-Design detailed business process and user requirements for new system/
application/features
-Facilitate the communication between US team (Franchisee and internal
operation team) and China team (IT department and 3nd party vendors)
-Manage and support the operation IT system migration, new application
rollout and ongoing maintenance in franchisee community
-Support business solution team to do continuous customer experience
improvement and business/operating model innovation
Qualification：
-Bachelor degree, preferably in business, economics, information system, or
management related major.
-2+ years of working experience in operation, process design, CRM project
management
-Strong project management skill, ensure high quality and timeline result
delivery through effective planning, monitoring and intervention
-Fast-learner and self-starter with high degree of motivation to go above
and beyond the task at hand
-Strong communication and interpersonal skill in both US and China
environment; bilingual preferred.
-Retail or franchisee business experience preferred
-Internet/IT industry experience preferred
COMPANY OVERVIEW
Originally established in 1976 by founded by Joan Barnes, a California mom,
looking to expand the play and learning opportunities available to her
children.
More than 730 franchised and company-operated centers, internationally.
Operates in 40 countries including the US, Canada, China, Australia, France,
Pakistan, among others.
Offers an array of classes developed by early childhood experts to enhance
the whole child development of children ages newborn to 5 years old.
Classes are designed in 6-month increments to meet a child’s unique
interests and abilities, and to constantly challenge the child to learn and
grow.
Gymboree Play & Music is currently a standalone company under the
GymboGlobal Corporation.
No longer owned or part of The Gymboree Corporation, which specializes in
children’s retail.
About Gymboree Play Programs Inc.
Gymboree Play & Music is the global leader for developmental play, music and
art classes for parents and children ages newborn to five. Based on a blend
of early childhood development theories complemented by more than 40 years
of hands-on experience, Gymboree Play & Music classes are available through
more than 700 franchised and company-operated centers in the United States
and over 40 other countries.
We’ve been doing this for 40 years -- and we're just getting started
Gymboree Play & Music has been fostering creativity and confidence in
children ages 0-5 for over 40 years. Today there are over 700 locations in
40+ countries, making us the global leader in early childhood development
programs. Designed by experts in both education and in play, our age-
appropriate activities help develop the cognitive, physical and social
skills of children as they play. Our programs are also recognized for their
unique approach to parent involvement—which encourages participation in and
understanding of each child’s development.