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AMEX这次是挺没劲的# Money - 海外理财
d*a
1
LD和我的都没还搞定5889,打了N通电话,貌似人有电话记录,换CSR,和UPPER
MANAGEMENT讲都不行啊,现在给了个FAX623-443-3000和一个地址
777 American Express Way,Fort Lauderdale,FL 33337寄材料. LD 的帐户写了4封信
也被锯.这么多人咋就跟我men死磕泥.还是CHASE 好啊,去年的BA100K,我和LD都差
了100多没花到,打了电话没几天,就把第二个50K都给了.
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l*4
2
YMMV
要不等话了500再去要?

【在 d******a 的大作中提到】
: LD和我的都没还搞定5889,打了N通电话,貌似人有电话记录,换CSR,和UPPER
: MANAGEMENT讲都不行啊,现在给了个FAX623-443-3000和一个地址
: 777 American Express Way,Fort Lauderdale,FL 33337寄材料. LD 的帐户写了4封信
: 也被锯.这么多人咋就跟我men死磕泥.还是CHASE 好啊,去年的BA100K,我和LD都差
: 了100多没花到,打了电话没几天,就把第二个50K都给了.

avatar
p*d
3
这次真的是挺流氓的。
确实有人记录你打电话的情况。我打的时候就说我昨天已经打过了,MD。
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d*a
4
如果花了500 还不给50K的话大家去BBB它吧。
我在SLICKDEALS上拷贝了一个人的COMPLAIN- 写的不错。我们可以用。
After 45 minutes and 4 people I gave up and told them to cancel the card.
I went round and round with them about the link being taken from another
site to which I replied "So?" It's a stand alone URL with an application
that I submitted and you approved. The application did not have anything on
it that would indicate I needed to be eligible some other way, there were no
questions asking me if I was a member of whatever group they were looking
for, and the disclaimers didn't indicate anything.
They processed and approved the card under the application I submitted -
then immediately (apparently) determined I wasn't elig and sent me a card
with totally different terms without saying a word. If they could tell
immediately I wasn't eligible they should have disapproved the application!
It's classic bait and switch as far as I'm concerned. Had I lied on the
application that's one thing - for them to have an application out there
that has no indication there is another qualifier before you can get it is
another.
As I told the last gal, your marketing folks screwed up and someone is going
to push this to the hilt.
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d*a
5
恩,肯定还要继续骚扰。
觉的AMEX上层管这个卡MARKETING的肯定是通过要HONOR的,具体操作上会知会下面的
CSR尽量推,到一点点妥协,可以最大程度减少这次犯错的损失。下面的CSR掌握的尺度
不一样,所以版上有的兄弟水过,倒霉的象我这样的就碰到几个死鸭子嘴硬的。

【在 l**4 的大作中提到】
: YMMV
: 要不等话了500再去要?

avatar
d*a
6
记下了.

on
no

【在 d****a 的大作中提到】
: 如果花了500 还不给50K的话大家去BBB它吧。
: 我在SLICKDEALS上拷贝了一个人的COMPLAIN- 写的不错。我们可以用。
: After 45 minutes and 4 people I gave up and told them to cancel the card.
: I went round and round with them about the link being taken from another
: site to which I replied "So?" It's a stand alone URL with an application
: that I submitted and you approved. The application did not have anything on
: it that would indicate I needed to be eligible some other way, there were no
: questions asking me if I was a member of whatever group they were looking
: for, and the disclaimers didn't indicate anything.
: They processed and approved the card under the application I submitted -

avatar
d*8
7
我啥都没打,不信敢不给我

【在 d******a 的大作中提到】
: LD和我的都没还搞定5889,打了N通电话,貌似人有电话记录,换CSR,和UPPER
: MANAGEMENT讲都不行啊,现在给了个FAX623-443-3000和一个地址
: 777 American Express Way,Fort Lauderdale,FL 33337寄材料. LD 的帐户写了4封信
: 也被锯.这么多人咋就跟我men死磕泥.还是CHASE 好啊,去年的BA100K,我和LD都差
: 了100多没花到,打了电话没几天,就把第二个50K都给了.

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