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正在电话中，绝不妥协！

正在电话中，绝不妥协！# NextGeneration - 我爱宝宝

g*l2010-09-23 07:09

1 楼

关于国内奶粉的replace
终于打通了那个电话
cs:you can purchase the similar one in Taiwan
me:a u kidding? My baby is in the mainland of China, not Taiwan, China.
cs:I am sure you can purchase the same one in XXX city in China, I worked
there before, all the formula were shipped from Singapore.
me:I am sure that they are different. It is unacceptable. Your CEO said that
"XXXXX". That was bullshit.
cs:we don't have any powder formula good in US
me:My baby is eating the bad one with beetles.
cs:you can buy liquid for

h*y2010-09-23 07:09

2 楼

加由加由.....

g*l2010-09-23 07:09

3 楼

补充一下：
cs: you can return them and get refund.
me: OK. so, you will pay the shipping fee.
cs: we have fedex in the US.
me: Make sure Fedex can handle it in China.
cs:...........

z*y2010-09-23 07:09

4 楼

厉害。。。。。。。。。。

L*e2010-09-23 07:09

5 楼

楼主好样的，我也是很多奶粉在国内，宝宝现在也在国内。如果我们能联络更多的相同
情况的人，可能会让他们认真对待。

that

【在 g*******l 的大作中提到】

: 关于国内奶粉的replace
: 终于打通了那个电话
: cs:you can purchase the similar one in Taiwan
: me:a u kidding? My baby is in the mainland of China, not Taiwan, China.
: cs:I am sure you can purchase the same one in XXX city in China, I worked
: there before, all the formula were shipped from Singapore.
: me:I am sure that they are different. It is unacceptable. Your CEO said that
: "XXXXX". That was bullshit.
: cs:we don't have any powder formula good in US
: me:My baby is eating the bad one with beetles.

g*l2010-09-23 07:09

6 楼

看来这些无良奸商不好对付，建议有相同类型的童鞋打电话要强硬，不要妥协，大家团
结起来！

l*n2010-09-23 07:09

7 楼

支持支持，我也是帮朋友买了12罐，还托以前的同事带回国了。
这下把大家都郁闷了。

L*e2010-09-23 07:09

8 楼

有相同情况的都来‘re'一下。然后要不要搞个签名之类的。

t*12010-09-23 07:09

9 楼

re,等mm电话结果！如果不给replacement，要怎么才可以refund呢？一会也大电话问问
。

g*l2010-09-23 07:09

10 楼

refund我就不这么折腾了，直接说：
you have two options:
(1) I ship the bad items to you, you pay the shipping fee and refund me the
retail values;
(2) I provide the LOT number, and you refund me the retail values directly.

g*l2010-09-23 07:09

11 楼

transfer to manage!
so inefficient!

s*d2010-09-23 07:09

12 楼

加油加油，我们都等着你的好消息，我在国内还有10罐

f*92010-09-23 07:09

13 楼

mark！

g*l2010-09-23 07:09

14 楼

continuing
cs: a u talking about replace the recalled items in China.
me: Yes. You should ship the liquid formula to China immediately!
cs: I will forward your problem to international contact and they will
contact you in several days.
me: What?!!! Is that meaning my baby will continue eating the beetles in the
next few days or weeks?
cs: this is the only thing I can do now.
me: this is unacceptable! I need a promise you will come back to me in a few
hours.
cs: I can't authorize it.
me: Go to sp

g*l2010-09-23 07:09

15 楼

speak to manager
finally, promised me to call me back tomorrow. She will contact the
international staff tonight. My request is to replace the formula.
will keep updates.