丫们怎么又改口了,我压根没提5894跟75000point的事情啊
Response (Pankaj Anand) 05/24/2011 09:27 PM
Dear ,
I understand your concern regarding the 75,000 points promotion (bonus ID
5894) being offered to new Cardmembers who never had an American Express
Card.
I would have been glad to assist you regarding this promotion. However, our
Marketing Department offers promotions at regular intervals. As these
promotions have certain eligibility conditions (like applicable for new
accounts only), we are unable to extend them for existing Card accounts.
If there was a provision to apply this provision to new Card accounts, I
would have gladly made arrangements for you.
We appreciate your understanding that we are bound by certain policies and
procedures and sometimes we may not be able to completely satisfy your needs
due to this reason.
If there is any other way we may be of assistance, please contact us. We
value your business and look forward to the opportunity to be
of service.
Sincerely, Pankaj Anand Manager, Email Servicing Team American Express
Interactive Services