Good day ****, Thank you for contacting Dell Customer Care. My name is Ricky and I would be willing to assist you on your concern. We are sorry to hear that you wish to cancel your order. I have already submitted a request to our manufacturing team to have your order cancelled as it is already in production. I want to set your expectations that there is a tendency for your order to ship out. In any case, I will be assisting you with the return and refund process.
I will keep in touch to make sure all is well but please do email me back if you have any concerns or queries and I’ll get back to you as soon as I can. I have opened a case for this query and logged this information on our internal systems with the following reference Case Number: ********** If you require more information or I can assist you further in any way, please do not hesitate to reply directly to this email and I will be glad to assist you. Regards,
【在 f*d 的大作中提到】 : Good day ****, : Thank you for contacting Dell Customer Care. : My name is Ricky and I would be willing to assist you on your concern. : We are sorry to hear that you wish to cancel your order. : I have already submitted a request to our manufacturing team to have your : order cancelled as it is already in production. : I want to set your expectations that there is a tendency for your order to : ship out. : In any case, I will be assisting you with the return and refund process. :