New Message
From:
Aheibam Joshabanta Singh
Date:
12-30-2016
Subject:
Re: Promotional Offer
Reference:
xxxxxxxx
Dear HIV,
I regret to inform you that due to limitations on the message portal, we are
unable to retrieve the exact promotional code that was applied. I would
like to inform you that this promotional code will be a combination of
characters and numbers. The promotional code will be a 4 to 6 digit code and
it is a combination of characters and numbers.
Please send us another message including the promotional code that was
applied while opening the account so that we will be able to place an
investigation on the promotion and assist you further.
In case, you do not have the promotional code handy, you can contact our
Citiphone department at (888) 248-4226 and we will be able to provide you
with the code that was applied while opening the account. If you are unable
to reach our Citiphone representative, then you can also call our Client
Services Unit at 1-800-374-9700 (Toll free). Our Citiphone Unit
representatives are available 24 hours a day/7 days a week.
I sincerely apologize for the delay in processing your request and
appreciate your patience and understanding in this regard.