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gap的refund大家都收齐了么?
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gap的refund大家都收齐了么?# PennySaver - 省钱一族
s*e
1
之前deal被cancel了好多1刀,2刀,3刀的东西
上个月底收到一单的refund,之后就再也没有refund了,还欠我两单的refund(近10个
item)呢。。
大家都收到了吗?
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k*i
2
收齐了。我买的东西比较整,退了一单$11多的,一单$10多的。
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c*b
3
收齐了,六张支票加三张gc
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l*9
4
我还没收齐呢 砍了我四单 现在只返了我两单的钱 gap还欠我两单的钱呢
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m*i
5
没收齐,还欠一单。打电话给客服,转到外包的部门,竟然没人接电话。我也是服了这
些疑似阿三外包客服公司了
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p*g
6
没有,打了好几个电话了,每次都耗时几十分钟,电话转来转去,一点用也没有,上周
打电话说是我的那单refund在出错的list上还是啥的,给reissue了,但是又十天了还
是没收到。不知道到底怎么样才能拿回refund了,对它家好失望
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l*7
7
退了2单,还差一单,而且查不出原因
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p*g
8
是的,上周被转了一个客服貌似很懂的样子,说很多人都没收到,你的单是其中之一,
会reissue blah blah, 结果10天过去了依旧没有

【在 l*******7 的大作中提到】
: 退了2单,还差一单,而且查不出原因
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i*m
9
我也是差了两单整10刀的,客服回答说近期会寄,如果月底还没收到再联系他们,相当
不靠谱。
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y*3
10
邮件他们,第二天给回。丢了两单,目前寄到一个
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s*t
11
没有,有个4块多的check一直没收到
写信问他们说这是第三方管的,他们查不到,给了个电话,我一直没时间打

【在 s*****e 的大作中提到】
: 之前deal被cancel了好多1刀,2刀,3刀的东西
: 上个月底收到一单的refund,之后就再也没有refund了,还欠我两单的refund(近10个
: item)呢。。
: 大家都收到了吗?

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l*7
12
Thank you for your inquiry in to the status of your refund check.
Unfortunately, we do not have access to this information as these checks are
processed by a third party, Mail Refund Center. Normally, you should expect
to receive your refund check within 10 days from the date of your in-store
return. If 10 days have already passed and you haven't received your refund
check, you can obtain additional information by contacting our Mail Refund
Center at 1-800-955-8597. Please be sure to have your receipt available, as
you will need to reference your refund number.
打电话过去说查不到,又转回gap,gap再又转一个地方,那人说email superviser再看

【在 y********3 的大作中提到】
: 邮件他们,第二天给回。丢了两单,目前寄到一个
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p*g
13
我收到的回复跟你一样,打电话也是转来转去,太折腾了!

are
expect
store
refund
as

【在 l*******7 的大作中提到】
: Thank you for your inquiry in to the status of your refund check.
: Unfortunately, we do not have access to this information as these checks are
: processed by a third party, Mail Refund Center. Normally, you should expect
: to receive your refund check within 10 days from the date of your in-store
: return. If 10 days have already passed and you haven't received your refund
: check, you can obtain additional information by contacting our Mail Refund
: Center at 1-800-955-8597. Please be sure to have your receipt available, as
: you will need to reference your refund number.
: 打电话过去说查不到,又转回gap,gap再又转一个地方,那人说email superviser再看

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s*e
14
我就担心这种情况发生,转来转去
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s*e
15
Thank you for your inquiry in to the status of your refund check.
Unfortunately, we do not have access to this information as these checks are
processed by a third party, Mail Refund Center. Normally, you should expect
to receive your refund check within 10 days from the date of your in-store
return. If 10 days have already passed and you haven't received your refund
check, you can obtain additional information by contacting our Mail Refund
Center at 1-800-955-8597. Please be sure to have your receipt available, as
you will need to reference your refund number.
收到一样样的回复,gap实在太搞笑了,就算是第三方管理,难道他们不该负责么?还
是欠钱是大爷?
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s*e
16
更新下,周一打电话给gap 客服提供的电话,刚接通就给接到gap。com的客服,说会有
人调查,今天收到一个电话,说会把所有refund合在一个gc寄过来。
如果还有人没收齐refund,可以打电话去gap.com,好像有很多人有这个问题,都不用
怎么费口舌,客服都知道是怎么回事。。。
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p*g
17
打了gap.com电话,继续被转来转去,然后啥也没解决……
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s*u
18
我的邮件是说用credit card就没有charge,你们都是用的GC吗
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r*o
19
我的还没解决,楼上收到REFUND的都是打GAP.COM解决的吗?还有人能分享下经验么?
GAP.COM叫我打MAIL REFUND CENTER, MAIL REFUND CENTER把我转回GAP.COM
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l*7
20
2周以前,在我一周反应3次之后,有人很认真的打电话告诉我,会给我寄卡,然后lz就
写出来差不多的更新。可是现在2周过去了,我啥都没收到啊
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m*i
21
今天又打了电话,汇报一下。mail center的人说查不到这个订单信息,gap.com的人表
示不知道为什么查不到,客服权限很小,查了半天没办法给我解决,转去research
dept,然后说调查了给我打过来,且等着吧。整个过程花了45分钟,还是拿不到钱。
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