刚刚收到的email, 连DP论坛的回贴都搬出来了。haha.
Dear XXX:
Thank you for placing your order for a Nikon D800/D800E or D4 with us. We
appreciate your confidence in us.
We want to apologize for the delay in fulfilling your order. These cameras
are among the most high-demand
low-availability cameras in Nikon’s history and, as we’re sure you know,
demand has substantially outstripped supply. Nikon USA is working hard to
fulfill our orders and we’re as eager to send these to you as you are to
get them.
Because the backlog in fulfilling these orders is unprecedented in our
history we want to let you know we’re aware of your frustration. Many of
you have asked for detailed order information and detailed information about
when you can expect to receive your camera. Unfortunately we cannot answer
these questions with the degree of specific information many requests
include.
In a popular forum dedicated to digital photography a former Nikon USA sales
rep wrote:
When I was a Nikon sales rep, Nikon USA absolutely did not tell dealers
ahead of time how many units of any backordered product they would be
allocated... So when dealers tell you that Nikon does not tell them what's
coming and when, they're almost certainly telling the complete truth.
We cannot tell you when we expect our next delivery and we cannot tell you
how many that delivery will include.
We do not know. Nikon USA does not tell us. Because of this dearth of
specific information we cannot predict when any individual customer’s order
will be fulfilled. We share your frustration about this uncertainty and
apologize for the distress it has caused some of you.
We are in contact with Nikon USA daily and continue to press them to deliver
as many cameras as possible to us and to do so as quickly as possible. We
renew our promise to you that we will fulfill your orders in the
chronological order we received them.
We are grateful for your patience and patronage and are honored by your
trust.
Thank you,
Henry Posner
Director of Corporate Communications
B&H Photo-Video, and Pro-Audio
