更新:给病人说了cpu确实是2.4 ghz, 没错,要退自己出运费,另外会有restocking fee。然后没消息了。 今日马总来鸿如下。请教板上大神是不是只能乖乖给label。full refund了? Hello, We've been contacted by a customer regarding the order identified below. -------------------- Order#: xxxxx Item: Dell Inspiron i3541-2001BLK 15.6-Inch Laptop (2.4 GHz AMD A6-6310 Quad -Core Processor, 4GB DDR3, 500GB HDD, Windows 8.1) Black [Discontinued By Manufa Reason: Returns and Refunds Details: Customer called regarding the restocking and the return shipping costs. As the details on the website doesn't state that it will be 1.8ghz, customer is not subjected to be charged the restocking fee. You need to reconsider about the restocking fee and the return shipping fee or we will advise the customer to file an A-Z guarantee claim. Please research the issue and contact the customer. ------------------- To respond to this customer, please reply to this e-mail or visit your seller account at the following link: https://sellercentral.amazon.com/gp/communication-manager/inbox.html Sincerely, Customer Service Department Amazon.com http://www.amazon.com