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靠，联航这么流氓，该破产

靠，联航这么流氓，该破产# Stock

r*e2017-04-10 07:04

1 楼

华裔乘客遭暴力赶下飞机现场尖叫一片
简介:
联合航空公司（United Airlines）9日晚间预计从芝加哥欧海尔国际机场（O'Hare
International Airport）飞往路易斯威尔（Louisville）的3411班机，由于超额预售
（overbooked），又没有乘客愿意放弃座位，航空公司随机挑选四名乘客要求让位。但
其中一名华裔医师以必须为病患看诊为由拒绝配合，结果遭到航警强制拖离，拉扯之间
他的脸部撞到受伤。
这起合法乘客遭到强制驱离下机的事件，发生当时不少乘客立即在社群媒体公布现场拍
摄的状况，立即引发网络热议，大批网友指责联航手法粗暴，有网友形容联航已陷入一
场公关危机（PR disaster）。上个月，联航也因为要求两名穿着紧身裤的少女更换衣
服，引发舆论风暴。
影片内容显示，当时现场尖叫声不断，周围乘客频频喊著“我的天啊！”、“不要这样
！”。
联航3411班机乘客安斯派克（Jayse D. Anspach）9日发表推文指出，由于班机超额预
订，又没有乘客愿意让出座位，联航便随机挑选乘客要求让位，但一名被挑到的华裔医
师拒绝配合，因为他表示隔天一早已经排好在医院帮病患看诊，无法爽约。
在之后的争执过程中，这名华裔医师逐渐开始不能控制情绪，终于大叫：“我被选中，
因为我是中国人”。
安斯派克接受媒体询问表示，联合不接受这名医师的说法，出动航警进入机舱，将这名
华裔医师从座位拉起，强制驱离下机，拉扯之间他的脸部撞到座位扶手，嘴巴明显受伤
流血。
另外，从数名推特用户发布的现场影片也可以看出，这名华裔男子仿佛四肢无力，遭到
航警从机舱走道拖离，他的眼镜掉落卡在鼻子下方。
安斯派克指出，大约十分钟之后，这名满脸是血的华裔医师又跑回机舱，紧紧抓着栏杆
，大喊：“我要回家。”
同样也在3411班机上的乘客布里德吉斯（Audra Bridges），9日晚间也透过脸书发文指
出，由于没有乘客愿意放弃座位，于是联航主管进入机舱，以电脑随机选号的方式，公
布四名被挑中必须强制让位的乘客，这名华裔医师以必须看诊为由拒绝，并表示要打电
话联络律师。
她表示，这起超额预约事件导致班机延误两个多小时才起飞。
对于这起引发网络强烈抨击的风波，联合航空先是发表声明指出：“芝加哥前往路易斯
威尔的3411班机超额预售。我们有先询问是否有乘客自愿让位，一名乘客拒绝配合让位
，于是执法人员被请来机门帮忙。对于超额预售的状况我们表示抱歉。有关这起事件的
细节请与有关单位洽询。”
不过，联合航空执行长孟诺兹（Oscar Munoz）稍后发表声明表示：“这起事件让联航
所有员工感到难过。对于这些乘客必须重新安排班机，个人郑重致歉。我们的工作人员
正与有关单位积极配合中，同时也对整起事件展开内部调查。”

r*e2017-04-10 07:04

2 楼

如果放弃的给一万块钱，我不相信没有人自愿

【在 r*****e 的大作中提到】

: 华裔乘客遭暴力赶下飞机现场尖叫一片
: 简介:
: 联合航空公司（United Airlines）9日晚间预计从芝加哥欧海尔国际机场（O'Hare
: International Airport）飞往路易斯威尔（Louisville）的3411班机，由于超额预售
: （overbooked），又没有乘客愿意放弃座位，航空公司随机挑选四名乘客要求让位。但
: 其中一名华裔医师以必须为病患看诊为由拒绝配合，结果遭到航警强制拖离，拉扯之间
: 他的脸部撞到受伤。
: 这起合法乘客遭到强制驱离下机的事件，发生当时不少乘客立即在社群媒体公布现场拍
: 摄的状况，立即引发网络热议，大批网友指责联航手法粗暴，有网友形容联航已陷入一
: 场公关危机（PR disaster）。上个月，联航也因为要求两名穿着紧身裤的少女更换衣

r*e2017-04-10 07:04

3 楼

Passenger dragged off overbooked United flight
(CNN)A man's refusal to give up his seat on an overbooked United Airlines
flight led to an upsetting scene Sunday night.
Several passengers on United flight 3411 from Chicago O'Hare International
Airport to Louisville, Kentucky, captured video of authorities dragging the
man off the plane after he apparently refused to leave.
Audra Bridges posted a 31-second clip of the incident on Facebook, which
showed three Chicago Department of Aviation security officers yanking a
middle-aged man out of a seat. The officers dragged him down the aisle by
the arms and legs while another passenger screams in protest.
"It was very traumatic," passenger Jade Kelley, who was seated across the
aisle from the man, told CNN. Officers asked her to move to the back of the
plane before removing the passenger so she did not witness the entire event.
But she said the sound of the screams still haunt her.
"It was horrible. I had trouble sleeping last night and hearing the video
again gives me chills."
An 'involuntary de-boarding situation'
The incident occurred after United asked passengers to give up their seats
voluntarily for compensation and no one took the airline up on the offer.
Four crew members needed to get on the flight in order to work another one
in Louisville or else that flight would be canceled, airline spokeswoman
Maddie King said.
When no one volunteered, the airline was forced into an "involuntary de-
boarding situation," airline spokesman Charlie Hobart said.
United used a system that weighs a number of factors to determine which
passengers would leave the flight. "The system in place enables us to take a
look at how long a customer will need to stay at an airport, for example,"
Hobart said. "We also keep unaccompanied minors, we try to keep families
together, we take a lot of factors into consideration."
United employees explained the situation to the man several times, Hobart
said. When he refused they followed Department of Transportation protocol
and called local law enforcement to forcibly remove him from the plane.
After he was removed, Kelley said the man somehow returned to the plane with
blood on his face.
King and Hobart could not explain why the passenger was allowed to board
only to be forcibly removed. Nor could they confirm Kelley's claim that the
man returned to the plane and was escorted off a second time, peacefully.
United responds
As video of the incident spread, United came under fire for its handling of
the situation.
The backlash prompted CEO Oscar Munoz to issue a statement.
"This is an upsetting event to all of us here at United. I apologize for
having to reaccommodate these customers," Munoz said.
"Our team is moving with a sense of urgency to work with the authorities and
conduct our own detailed review of what happened. We are also reaching out
to this passenger to talk directly to him and further address and resolve
this situation,"
The Chicago Department of Aviation said in a statement that the incident "
was not in accordance with our standard operating procedure and the actions
of the aviation security officer are obviously not condoned by the
Department."
That officer has been placed on leave effective today pending a thorough
review of the situation, the statement added.
Merriam-Webster even weighed in on the controversy. The dictionary said it
saw a 1900% spike in searches for the definition of the word "volunteer"
after the United incident.

D*32017-04-10 07:04

4 楼

股票今天还涨了
说明座位紧俏，供不应求.............

r*e2017-04-10 07:04

5 楼

这家伙赶紧告吧，应该会发点儿小财，愿意接这样的案子的律师应该应接不暇

【在 D***3 的大作中提到】

: 股票今天还涨了
: 说明座位紧俏，供不应求.............

c*t2017-04-10 07:04

6 楼

then it is small money to offer 10k per seat.

s*92017-04-10 07:04

7 楼

美联航也真是做
300mile的距离，送四个员工，直接叫一辆uber black好吃好喝的送过去多方便？
nm实在不济，叫辆加长悍马，里面再加四个舞女，一路钢管舞跳过去，也tm要不了$
3200吧？
结果现在把人打出血，飞机耽误两个半小时，还得搭上医药费，搞不好还得打官司
真是tm sb透了

【在 r*****e 的大作中提到】

x*n2017-04-10 07:04

8 楼

美联航有工会。根本不能按照现代企业管理。
送员工？我看是员工福利。

【在 s******9 的大作中提到】

: 美联航也真是做
: 300mile的距离，送四个员工，直接叫一辆uber black好吃好喝的送过去多方便？
: nm实在不济，叫辆加长悍马，里面再加四个舞女，一路钢管舞跳过去，也tm要不了$
: 3200吧？
: 结果现在把人打出血，飞机耽误两个半小时，还得搭上医药费，搞不好还得打官司
: 真是tm sb透了