我发信求match给了我这个回复
I have reviewed our records and see that the offer associated with your
Starwood Preferred Guest Card account (ending in xxxxx) is for:
- 10,000 bonus Starpoints after making the first eligible purchase on
your Card
- 15,000 bonus Starpoints after spending $5,000.00 in eligible charges on
the Card within the first 6 months (183 days) of your Cardmembership.
Accordingly, we have already issued the 10,000 bonus Starpoints on your Card
account on 07/12/2013. The 15,000 bonus Starpoints will be awarded 8-12
weeks after $5,000.00 in eligible charges appear on the Card billing
statement which must be completed within the first 6 months (183 days) of
your Cardmembership.
Other than this I am unable to locate an offer for 30,000 bonus Starpoints
associated with your Starwood Preferred Guest Card account (ending in xxxxx).
Please do not worry as I have submitted your concern with our Specialists to
determine the bonus Starpoints on your account. If your Card account is
found eligible for the offer, the bonus Starpoints will be automatically
issued.
You can be assured that our Specialists will perform the necessary research
and resolve the matter for you as soon as possible.
We appreciate your patience while we work to resolve this matter for you.
Sincerely,
Sandeep Kumar Mitra
Email Servicing Team
American Express Interactive Services