If interested, please email [email protected]
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Fluency in English is required. This position will require phone
conversations
with vendors and
clients and it is necessary that the candidate, as a liaison, has excellent
communication skills in near native English and is able to represent our
company
professionally. This is NOT a sales or telemarketing position, but more
about
business development and customer services. Ability to speak, read, or write
and communicate in Mandarin Chinese as a second language is highly
desirable, although not a requirement.
You must
have authorization to work in the US in order to apply for this position.
We are an E-commerce business that sells on the web and ship orders from
multiple locations.
There are two locations. One is in Cambridge. Walking distance to Kendall
Square and
Lechmere T Station, MIT campus, and memorial drive. Another location is in
Needham, MA near Newton border on bus route 59. We will make best efforts to
fit candidates to a convenient location.
This is a part time position. 1-2 openings to start immediately. Working
hours, Mon-Fri, flexible and may accommodate someone who has other
schedule. Stable position with long term commitment of at least 1
year or longer. Short term or temporary worker needs not apply.
Outstanding performance could potentially lead to full time employment or
promotion and managerial position.
Prefer someone likely to stay around the greater Boston area for at least a
few years.
Entry level is OK. Will train. Must have commitment. Will consider college
or graduate students willing to work part time.
Main duties:
- Business development. Develop new businesses or maintain good relationship
with vendors and clients.
- Customer services. Answer customer questions. Take customer phone calls.
Track order and shipping status.
- Accept UPS/FedEx/USPS package delivery. Pick and pack small orders and
prepare label for shipping.
- Scan invoices, other mails or documents, and transfer electronically to
main offices in other locations.
- Keep documents and inventory organized.
Minimum requirements:
- Professional phone handling and excellent communication skills
- Basic understanding of E-commerce and other type of Internet business
- Very high level of computer literacy
- Working knowledge of MS Office including Excel and Word
- Ability to work in a team environment
- Must be able to type fast and accurately
Personal Characteristics:
- Customer oriented personality
- Attention to detail
- Ability to meet demanding deadlines
- Flexibility with a "can do" attitude
- Ability to perform at a high level within a fast paced entrepreneurial
environment.
Please email resume first.
• Location: Cambridge or Needham
• Compensation: $11-$15 hourly depending on experience and
competence including a merit and performance
based bonus. Performance driven culture.
