B&N HOT FREE $20 GC for canceling touchpad# ebiz - 电子商务
w*s
1 楼
Dear witness,
This past weekend, BN.com experienced a technical inventory error for the HP
TouchPad combined with an unprecedented customer demand for its newly
discounted price. Unfortunately, this generated more customer orders than we
had inventory, resulting in our cancelling some customer orders, including
yours, as we notified you earlier this week. If there was a pending
authorization against your debit or credit card for the order, we have
worked to quickly reverse that no later than today. You will not be charged
for this order.
I want to take this opportunity to offer our sincere apology to you as a
valued customer of BN.com. We care deeply about serving our customers, and
in an expression of our commitment to you please accept the $20 Barnes &
Noble eGift Card below for any inconvenience this may have caused.
The card can be used for any merchandise available at BN.com or in any of
our bookstores.
We look forward to serving you again in the future.
This past weekend, BN.com experienced a technical inventory error for the HP
TouchPad combined with an unprecedented customer demand for its newly
discounted price. Unfortunately, this generated more customer orders than we
had inventory, resulting in our cancelling some customer orders, including
yours, as we notified you earlier this week. If there was a pending
authorization against your debit or credit card for the order, we have
worked to quickly reverse that no later than today. You will not be charged
for this order.
I want to take this opportunity to offer our sincere apology to you as a
valued customer of BN.com. We care deeply about serving our customers, and
in an expression of our commitment to you please accept the $20 Barnes &
Noble eGift Card below for any inconvenience this may have caused.
The card can be used for any merchandise available at BN.com or in any of
our bookstores.
We look forward to serving you again in the future.
