看实战吧,最终结果会post出来 Dear Elisha- We have received your return request. Before we move forward, we need to get some information from you: 1. What is the problem? 2. Please be aware that this is the brand new unit and comes with manufacturer warranty. Have you contacted manufacturer about the issue? Per our record, this item was delivered on Feb. 28th and it was signed by you. It has been more than five week since the delivery. All return electronic items are subject to 25% re-stocking fee in addition to the shipping cost. We highly recommend you to contact the manufacturer first since the item is well within the warranty before further action. Best regards,