evil病人的update# ebiz - 电子商务
t*u
1 楼
病人:
I need to return this laptop for a full refund. This laptop would not even b
oot up. Lenovo Customer Support said that is was not brand new.
我回答
in order for me to process this matter, please provide the serial number and
the official statement from Lenovo about non-new condition.
Please contact
病人回答
Lenovo Serial xxxx
Lenovo did not make a formal statement but their customer service said this
laptop was not brand new and was probably refurbished.
我打电话查 是新的 sn也是我发的机器上的
我回答
I just checked the condition status online and talked with the Lenovo techni
cal support with this Serial
I was assured by the technical support director that this machine is brand n
ew, and he is willing to have a conference call with you and me.
Also, he is guessing that you might have called another customer service num
ber which is not for idealpad series. Please call 1-877-453-6686 for your is
sue.
I was also informed that they are willing to guide you through the boot-up p
rocess to help ypu set up your laptop.
In addition, I am willing to send you $25 as appreciation of this matter if
you are going to keep this laptop.
病人的第二个信很快 然后就没有回我了
I need to return this laptop for a full refund. This laptop would not even b
oot up. Lenovo Customer Support said that is was not brand new.
我回答
in order for me to process this matter, please provide the serial number and
the official statement from Lenovo about non-new condition.
Please contact
病人回答
Lenovo Serial xxxx
Lenovo did not make a formal statement but their customer service said this
laptop was not brand new and was probably refurbished.
我打电话查 是新的 sn也是我发的机器上的
我回答
I just checked the condition status online and talked with the Lenovo techni
cal support with this Serial
I was assured by the technical support director that this machine is brand n
ew, and he is willing to have a conference call with you and me.
Also, he is guessing that you might have called another customer service num
ber which is not for idealpad series. Please call 1-877-453-6686 for your is
sue.
I was also informed that they are willing to guide you through the boot-up p
rocess to help ypu set up your laptop.
In addition, I am willing to send you $25 as appreciation of this matter if
you are going to keep this laptop.
病人的第二个信很快 然后就没有回我了