客户将使用坏了的货品退回，Paypal全额将款项退给客户# ebiz - 电子商务
b*l
1 楼
交易使用PAYPAL方式支付，客户说与货物描述不符，并将产品退回，收到退货后发现产
品破损，而PAYPAL已将全部货款退给客户。金额大约500刀，请问如何申述？
有懂的朋友请指教，多谢了！
品破损，而PAYPAL已将全部货款退给客户。金额大约500刀，请问如何申述？
有懂的朋友请指教，多谢了！
g*x
2 楼
nothing you can do
g*d
3 楼
你如法炮制退给上家
【在 b**********l 的大作中提到】
: 交易使用PAYPAL方式支付，客户说与货物描述不符，并将产品退回，收到退货后发现产
: 品破损，而PAYPAL已将全部货款退给客户。金额大约500刀，请问如何申述？
: 有懂的朋友请指教，多谢了！
【在 b**********l 的大作中提到】
: 交易使用PAYPAL方式支付，客户说与货物描述不符，并将产品退回，收到退货后发现产
: 品破损，而PAYPAL已将全部货款退给客户。金额大约500刀，请问如何申述？
: 有懂的朋友请指教，多谢了！
G*D
4 楼
我以前也遇过，真的nothing you can do，所以后来我都改去Amazon不在ebay上卖了
h*o
5 楼
amazon一个az就比ebay更爽快
【在 G*D 的大作中提到】
: 我以前也遇过，真的nothing you can do，所以后来我都改去Amazon不在ebay上卖了
【在 G*D 的大作中提到】
: 我以前也遇过，真的nothing you can do，所以后来我都改去Amazon不在ebay上卖了
G*D
6 楼
比例上ebay的evil更多
【在 h****o 的大作中提到】
: amazon一个az就比ebay更爽快
c*d
7 楼
你可以open a case and report the buyer，你自己这次赢面不大，但至少给那个
Buyer留个记录，造福后人，反正你已经 nothing to lose了。
我还碰到过说改主意后偷梁换柱寄个旧的回来的人，EMAIL confront了立马对方就File
Not as Described，说收到时候就是错的。这种也很难赢，打入成本了。
Buyer留个记录，造福后人，反正你已经 nothing to lose了。
我还碰到过说改主意后偷梁换柱寄个旧的回来的人，EMAIL confront了立马对方就File
Not as Described，说收到时候就是错的。这种也很难赢，打入成本了。
b*l
8 楼
Thanks for contacting PayPal regarding the appeal of your claim listed
below.
Complaint Details:
-------------------------
Buyer's Name: XXX
Buyer's Email: XXX
Buyer's Transaction ID: 8VFXXXXX
Transaction Date: 2012/10/11
Transaction Amount: S USD
Your Transaction ID: 0008057SSSXXX
Case Number PP-002-038-XXX-XXX
-------------------------
As mentioned in a previous email, we received information from both parties
and resolved the claim in the buyer’s favor. You do have the right to
appeal, but we can only review your appeal if it fits into one the
following scenarios:
You received the item back in a condition different from what the
buyer stated in their initial claim (beyond normal wear from shipping)
No item was returned (empty box)
Not all items the buyer received were returned
The buyer returned the wrong item to you
If any of the above scenarios apply to you, you can complete one of the two
options listed here:
1. Contact your local police department and obtain a police/incident
report that details how one of the above scenarios applies to you. This
report should be on the law enforcement agency’s letterhead or stamped
police documentation and clearly explain the details of your issue. This
documentation must include the department/officer’s contact information,
the reporting officer's name, badge number and signature.
Or
2. Complete the attached affidavit and have it notarized.
You must fax the police/incident report or affidavit to PayPal within 10
calendar days to (402) 537-5760. The fax needs to include your email
address and PayPal Buyer Complaint Case number ( PP-002-038-XXX-XXX).
If you’re appealing for any other reason than those listed above, your
appeal will be denied and we strongly suggest you work directly with your
buyer to reach an amicable resolution.
Thanks again for your cooperation.
Sincerely,
Lorelei
Protection Services Department
PayPal, an eBay Company
---------------------------------------------------------------
报警有用吗？警察理这闲事？哪位有经验？
below.
Complaint Details:
-------------------------
Buyer's Name: XXX
Buyer's Email: XXX
Buyer's Transaction ID: 8VFXXXXX
Transaction Date: 2012/10/11
Transaction Amount: S USD
Your Transaction ID: 0008057SSSXXX
Case Number PP-002-038-XXX-XXX
-------------------------
As mentioned in a previous email, we received information from both parties
and resolved the claim in the buyer’s favor. You do have the right to
appeal, but we can only review your appeal if it fits into one the
following scenarios:
You received the item back in a condition different from what the
buyer stated in their initial claim (beyond normal wear from shipping)
No item was returned (empty box)
Not all items the buyer received were returned
The buyer returned the wrong item to you
If any of the above scenarios apply to you, you can complete one of the two
options listed here:
1. Contact your local police department and obtain a police/incident
report that details how one of the above scenarios applies to you. This
report should be on the law enforcement agency’s letterhead or stamped
police documentation and clearly explain the details of your issue. This
documentation must include the department/officer’s contact information,
the reporting officer's name, badge number and signature.
Or
2. Complete the attached affidavit and have it notarized.
You must fax the police/incident report or affidavit to PayPal within 10
calendar days to (402) 537-5760. The fax needs to include your email
address and PayPal Buyer Complaint Case number ( PP-002-038-XXX-XXX).
If you’re appealing for any other reason than those listed above, your
appeal will be denied and we strongly suggest you work directly with your
buyer to reach an amicable resolution.
Thanks again for your cooperation.
Sincerely,
Lorelei
Protection Services Department
PayPal, an eBay Company
---------------------------------------------------------------
报警有用吗？警察理这闲事？哪位有经验？
l*e
9 楼
这个用seller protection不管用吗？
【在 b**********l 的大作中提到】
: 交易使用PAYPAL方式支付，客户说与货物描述不符，并将产品退回，收到退货后发现产
: 品破损，而PAYPAL已将全部货款退给客户。金额大约500刀，请问如何申述？
: 有懂的朋友请指教，多谢了！
【在 b**********l 的大作中提到】
: 交易使用PAYPAL方式支付，客户说与货物描述不符，并将产品退回，收到退货后发现产
: 品破损，而PAYPAL已将全部货款退给客户。金额大约500刀，请问如何申述？
: 有懂的朋友请指教，多谢了！
b*l
10 楼
没用啊，这不PAYPAL只给出两个选择，要么报官（police)，要官做个证明，官才难得
管这闲事呢，要么去找个证人，做个公证，乖乖，这到那个星球上去才能找到这样的人
哦，而且退货的时候，USPS直接塞到我的邮箱，我就是当做邮递员的面拆包也没这个机
会啊，冤死。
管这闲事呢，要么去找个证人，做个公证，乖乖，这到那个星球上去才能找到这样的人
哦，而且退货的时候，USPS直接塞到我的邮箱，我就是当做邮递员的面拆包也没这个机
会啊，冤死。
d*e
11 楼
还好了， 我跟ebay 抱怨ebay 上evil 太多了，一点都不保护seller, ebay 直接把我
账户关了，nnd，真是没天理
账户关了，nnd，真是没天理
b*l
12 楼
唉，还是咱在国内用西联收款好啊，100% no risk
b*l
13 楼
汇报下，PAYPAL跟我协商，退货货物后，最后补给我70%的货款，还不算太黑。
t*4
14 楼
被limited的日子将近了
【在 b**********l 的大作中提到】
: 汇报下，PAYPAL跟我协商，退货货物后，最后补给我70%的货款，还不算太黑。
【在 b**********l 的大作中提到】
: 汇报下，PAYPAL跟我协商，退货货物后，最后补给我70%的货款，还不算太黑。
f*g
15 楼
aglee
【在 t****4 的大作中提到】
: 被limited的日子将近了
【在 t****4 的大作中提到】
: 被limited的日子将近了
b*l
16 楼
真的么？我现在还真不敢用PAYPAL了。或者再注册一个？
相关阅读
现在priority比ups ground便宜了？yahoo mail down?最近世道不好 大家小心需要fedex label，请问下懒虫fedex group上次搞过BB的免费酒，这次还可以再搞吗？amazon对卖家有啥保护措施，尤其是碰到邪恶买家的情况下？问个问题吧LOCAL被骗的同学们，你们还想宽容吗这人太扯了吧....$500 买什么样的电视最好说实话，这哥们肯定选择呆在米国事情没解决前说什么宽容的都是屁话factory unlock iphone4s是否可以在国内用CDMA的卡？按照那个新闻说骗22w要坐80年？那9w要坐几年牢？我就见过一次staples的实体胖子amazonwarehousedeals 卖的都是退货吗没deal，听歌啦ebiz到头了，同学们OfficeMax 的20% back to rewards有啥好买的？出大事了！发现肉灵芝