偶尔卖书遇上一个evil buyer# ebiz - 电子商务
b*1
1 楼
一本教科书,只卖了28刀,书很厚,Shrink Wrapped USPS Medium Priority Box寄出
。两天收到,说 Cover Torn。 要求我给他20刀Refund或再寄一本换, 并说他要等我
寄给他新的他才换给我,因为他需要用。 我只有这一本,只是没用卖掉省得占地儿,
但是去掉Amazon的费用,我拿回的可能就20刀。我回信说我这本书根本不赚钱,可以退
5刀,或者他退回。结果他回了一个恶狠狠的Email:
Please tell me how much I will be refunded if I return the book and how much
you will pay for return shipping – before I decide whether to accept your
offer of a $5 credit, return the book, or pursue an “A to z” claim.
。。。
I intend to leave 1 star feedback and provide any and all possible other
negative feedback I am able to give unless I get a much more satisfactory
resolution than you have previously offered.
我还从来没有过, 也不懂什么“A to z” claim。 我其实可以退他20就当是白送了,
但是我很生气, 大家有何建议?
下面是他的地址,
Tom Lucas
8010 PERSHING AVE
CLAYTON, MO 63105-3723
。两天收到,说 Cover Torn。 要求我给他20刀Refund或再寄一本换, 并说他要等我
寄给他新的他才换给我,因为他需要用。 我只有这一本,只是没用卖掉省得占地儿,
但是去掉Amazon的费用,我拿回的可能就20刀。我回信说我这本书根本不赚钱,可以退
5刀,或者他退回。结果他回了一个恶狠狠的Email:
Please tell me how much I will be refunded if I return the book and how much
you will pay for return shipping – before I decide whether to accept your
offer of a $5 credit, return the book, or pursue an “A to z” claim.
。。。
I intend to leave 1 star feedback and provide any and all possible other
negative feedback I am able to give unless I get a much more satisfactory
resolution than you have previously offered.
我还从来没有过, 也不懂什么“A to z” claim。 我其实可以退他20就当是白送了,
但是我很生气, 大家有何建议?
下面是他的地址,
Tom Lucas
8010 PERSHING AVE
CLAYTON, MO 63105-3723