what should I do in this case?# ebiz - 电子商务
H*8
1 楼
Patient bought 1 lego set, expensive and hard to get one, then emailed me he
got wrong one, I did not pay attention, authorized his return request, just
checked his email today, found out we don't even have the lego set he
mentioned he got in hand at all, looks like he is trying to exchange the
lego set, what should I do?
I reported to amazon, and also email him we don't even have this lego in
hand and we took picture before we ship his order.
Any suggestion?
got wrong one, I did not pay attention, authorized his return request, just
checked his email today, found out we don't even have the lego set he
mentioned he got in hand at all, looks like he is trying to exchange the
lego set, what should I do?
I reported to amazon, and also email him we don't even have this lego in
hand and we took picture before we ship his order.
Any suggestion?