病人要退买了一个月的笔记本# ebiz - 电子商务
b*g
1 楼
Return reason: The shipping box or envelope isn’t damaged but the item is
damaged
Buyer comments: Defective Item
新的笔记本，买主从名字看是个棒子，5月20 delivered，6月18 file return request
。过了一个月他才意识到damaged? 新的笔记本，double box, 除非出厂时就是damaged
。估计是自己摔坏了想免费用一个月。
please take one of the following actions within the next business day:
1. Authorize the buyer's request to return the item.
2. Close the request.
3. Contact the buyer for additional information (through Manage Returns
or the Buyer-Seller Communications tool).
发信给buyer让他提供detail of the damage， offer收据for warranty purpose，他
还没回。我应该authorize return吗？如果不authorize他file A to Z怎么办？
damaged
Buyer comments: Defective Item
新的笔记本，买主从名字看是个棒子，5月20 delivered，6月18 file return request
。过了一个月他才意识到damaged? 新的笔记本，double box, 除非出厂时就是damaged
。估计是自己摔坏了想免费用一个月。
please take one of the following actions within the next business day:
1. Authorize the buyer's request to return the item.
2. Close the request.
3. Contact the buyer for additional information (through Manage Returns
or the Buyer-Seller Communications tool).
发信给buyer让他提供detail of the damage， offer收据for warranty purpose，他
还没回。我应该authorize return吗？如果不authorize他file A to Z怎么办？
