Amz这是让我全退？还是可以商量？# ebiz - 电子商务
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1 楼
We are writing regarding Order ××××××××××××. We note that you
have provided only a partial reimbursement for this order. In this situation
, a partial reimbursement is not appropriate because it does not address the
cause for which this claim was filed.
A seller is only permitted to apply a restocking fee upto 20% and exclude
the shipping costs from a return when due to buyer’s remorse.
Please let us know what the balance refund status is as soon as possible so
that we may resolve this claim. Please note that failure to respond to this
email within three business days may result in a debit to your Amazon.com
account.
Thank you for your assistance in this matter and for selling with Amazon.com
.
have provided only a partial reimbursement for this order. In this situation
, a partial reimbursement is not appropriate because it does not address the
cause for which this claim was filed.
A seller is only permitted to apply a restocking fee upto 20% and exclude
the shipping costs from a return when due to buyer’s remorse.
Please let us know what the balance refund status is as soon as possible so
that we may resolve this claim. Please note that failure to respond to this
email within three business days may result in a debit to your Amazon.com
account.
Thank you for your assistance in this matter and for selling with Amazon.com
.
