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evil?# ebiz - 电子商务

l*y2015-01-13 08:01

1 楼

I sold one printer on Amazon, not fullfilled by amazon. The buyer said the p
rinter does not print correctly and wanted to return. I emailed her that I d
o not accpet return once the box was opened. She will need to contact manuf
ature to repair/trouble shooting.
Is this appropriate? She did request to return on amazon.

d*j2015-01-13 08:01

2 楼

she will az and u will lose

p
d
manuf

【在 l****y 的大作中提到】

: I sold one printer on Amazon, not fullfilled by amazon. The buyer said the p
: rinter does not print correctly and wanted to return. I emailed her that I d
: o not accpet return once the box was opened. She will need to contact manuf
: ature to repair/trouble shooting.
: Is this appropriate? She did request to return on amazon.

l*y2015-01-13 08:01

3 楼

then who pay the return shipping? shall I charge a restocking fee? how much?

【在 d**j 的大作中提到】

: she will az and u will lose
:
: p
: d
: manuf

p*g2015-01-13 08:01

4 楼

真的defective，不能charge
如果不是defective，charge
运费协商

much?

【在 l****y 的大作中提到】

: then who pay the return shipping? shall I charge a restocking fee? how much?

l*y2015-01-13 08:01

5 楼

If I ignore, let the buyer file AZ, how do amazon charge me?

【在 p********g 的大作中提到】

: 真的defective，不能charge
: 如果不是defective，charge
: 运费协商
:
: much?

p*g2015-01-13 08:01

6 楼

amz 会让buyer return
看心情他决定谁出label
你拿到printer之后refund
看心情决定让不让你收restocking
唯一不看心情的是，你多了一个az，odr上升

【在 l****y 的大作中提到】

: If I ignore, let the buyer file AZ, how do amazon charge me?

l*y2015-01-13 08:01

7 楼

I do not care az, i only sell one thing every year probably. I am not a shen
yi. I was wondering how amazon gets my money??? amazon will charge my cc?

【在 p********g 的大作中提到】

: amz 会让buyer return
: 看心情他决定谁出label
: 你拿到printer之后refund
: 看心情决定让不让你收restocking
: 唯一不看心情的是，你多了一个az，odr上升

p*g2015-01-13 08:01

8 楼

应该是
或者你下次卖完的钱用来抵账

shen

【在 l****y 的大作中提到】

: I do not care az, i only sell one thing every year probably. I am not a shen
: yi. I was wondering how amazon gets my money??? amazon will charge my cc?

l*y2015-01-13 08:01

9 楼

amazon can charge my credit card???

【在 p********g 的大作中提到】

: 应该是
: 或者你下次卖完的钱用来抵账
:
: shen

c*y2015-01-13 08:01

10 楼

Not your cc, but your checking account linked to your seller account
And there is a chance that Amazon may refund even before buyer returns, in
that case, you lose case and money

【在 l****y 的大作中提到】

: amazon can charge my credit card???

l*y2015-01-13 08:01

11 楼

Shall I refund the original shipping cost?
who pay the return shipping?
If I hit authorize shipping, does it send the buyer a shipping lebel at my
cost?

【在 c******y 的大作中提到】

: Not your cc, but your checking account linked to your seller account
: And there is a chance that Amazon may refund even before buyer returns, in
: that case, you lose case and money

l*y2015-01-13 08:01

12 楼

that means any time a buyer can claim something is defective and return it?

【在 l****y 的大作中提到】

: Shall I refund the original shipping cost?
: who pay the return shipping?
: If I hit authorize shipping, does it send the buyer a shipping lebel at my
: cost?