p*r
2 楼
A-Z永远要理。
【在 a*****w 的大作中提到】
: 7/30号东西寄到的，然后昨天突然说收到的时候就坏了，今天a－z，这个超过90天的要
: 理他吗
【在 a*****w 的大作中提到】
: 7/30号东西寄到的，然后昨天突然说收到的时候就坏了，今天a－z，这个超过90天的要
: 理他吗
a*w
3 楼
胜诉的可能性大吗？难道都可以 lifetime return?
【在 p***r 的大作中提到】
: A-Z永远要理。
【在 p***r 的大作中提到】
: A-Z永远要理。
p*r
4 楼
你不理它，7天之后一定输。
所以，一定represent, 简述理由，一定会赢。
【在 a*****w 的大作中提到】
: 胜诉的可能性大吗？难道都可以 lifetime return?
所以，一定represent, 简述理由，一定会赢。
【在 a*****w 的大作中提到】
: 胜诉的可能性大吗？难道都可以 lifetime return?
a*w
5 楼
多谢，第一次az，就偶尔卖个东西，一直对amazon的az有顾忌
【在 p***r 的大作中提到】
: 你不理它，7天之后一定输。
: 所以，一定represent, 简述理由，一定会赢。
【在 p***r 的大作中提到】
: 你不理它，7天之后一定输。
: 所以，一定represent, 简述理由，一定会赢。
n*1
6 楼
对于evil不要姑息、不要隐忍。
你光脚不怕穿鞋的，干死丫的。
你光脚不怕穿鞋的，干死丫的。
d*i
7 楼
病人毫无胜算
【在 a*****w 的大作中提到】
: 7/30号东西寄到的，然后昨天突然说收到的时候就坏了，今天a－z，这个超过90天的要
: 理他吗
【在 a*****w 的大作中提到】
: 7/30号东西寄到的，然后昨天突然说收到的时候就坏了，今天a－z，这个超过90天的要
: 理他吗
a*w
8 楼
a-z结果还没出，昨天病人直接开了RMA, 下一步不会就是charge back了吧。太极品了
。名字叫Mousa Hadeed，看起来是个msl?
。名字叫Mousa Hadeed，看起来是个msl?
p*r
9 楼
没啥事。
俺估计：亚马逊出血了事。
【在 a*****w 的大作中提到】
: a-z结果还没出，昨天病人直接开了RMA, 下一步不会就是charge back了吧。太极品了
: 。名字叫Mousa Hadeed，看起来是个msl?
俺估计：亚马逊出血了事。
【在 a*****w 的大作中提到】
: a-z结果还没出，昨天病人直接开了RMA, 下一步不会就是charge back了吧。太极品了
: 。名字叫Mousa Hadeed，看起来是个msl?
a*w
10 楼
claim 礼拜一closed, 也没有给我发通知，今天查了才知道。好像buyer赢了？
17.
Amazon e-mailed buyer
Monday, November 9, 2015
16.
Buyer e-mailed Amazon
Sunday, November 8, 2015
15.
Buyer e-mailed seller (View)
Sunday, November 8, 2015
14.
Buyer claim denied
Saturday, November 7, 2015
13.
Amazon e-mailed buyer
Saturday, November 7, 2015
12.
Waiting for seller to refund buyer
Friday, November 6, 2015
11.
Representation under investigation
Friday, November 6, 2015
10.
You Represented Claim
Friday, November 6, 2015
9.
Amazon e-mailed buyer
Friday, November 6, 2015
8.
Amazon e-mailed buyer
Friday, November 6, 2015
7.
Waiting seller response
Friday, November 6, 2015
6.
Amazon emailed seller
Friday, November 6, 2015
5.
Buyer submitted A-to-z claim
Friday, November 6, 2015
4.
Buyer e-mailed seller (View)
Thursday, November 5, 2015
3.
Buyer e-mailed seller (View)
Wednesday, November 4, 2015
2.
Package 1 shipped USPS priority mail
Wednesday, July 29, 2015
1.
Original order (103-0779134-2388218)
Monday, July 27, 2015
7号的时候说claim denied.然后病人还不放，结果9号又给approved?
Amazon investigator resolved this claim on Monday, November 9, 2015
Your Re-presentation:
Friday, November 6, 2015 The item was shipped to customer as 'Brand New'. I
purchased the item from Frys store, and was never used. The buyer claims he
received the item as defective (please check he's previous message),
however he didn't contact me regarding the issue util now, that is over 90
days since item as delivered (please check shipping history). I don't know
if the item was really DOA or its failure due to improper usage or it is
just buyer's excuse, given this large 90 days window. When the buyer
purchased the item, he is well aware the item was sold by a 3rd-party seller
, and he was not the original purchaser of the item. I also checked the
manufacture's website (MSI) for warranty T&C: http://us.msi.com/page/warranty. under section 'Hardware parts' and 'motherboard', it does not require the claim needs to be filed by original purchaser (when i shipped the item, i also included original store receipt). As long as the serial number (can be found on the item) matches, it should go through without issue.
Claim Type:
Items not as described
Subreason:
Wrong
Buyer Comments:
Customer contacted seller due to item being defective seller advised
customer that its out of a 90 days warranty and to contact the manufacture
customer contacted the manufacturer and was advised there was nothing they
could do on their end sense the item was not bought directly through them
customer would just like to return the item and receive a refund so the
customer can purchase a new item
Claim Items:
1/1 MSI Computer ATX DDR4 LGA 2011-3 Motherboard X99S SLI KRAIT EDITION
Claim Amount:
$191.49
Order Information:
$191.49 (103-0779134-2388218) Monday, July 27, 2015
Contact Buyer:
(Mousa Hadeed) [email protected]
/* */
Shipping Address:
mousa hadeed
404 29TH AVE
SAN MATEO, CA
US 94403-2704
Order Shipping:
Package 1- USPS priority mail (9405503699300111507541) Wednesday, July 29,
2015
没经验，看不懂。这个赢了还是输了。
17.
Amazon e-mailed buyer
Monday, November 9, 2015
16.
Buyer e-mailed Amazon
Sunday, November 8, 2015
15.
Buyer e-mailed seller (View)
Sunday, November 8, 2015
14.
Buyer claim denied
Saturday, November 7, 2015
13.
Amazon e-mailed buyer
Saturday, November 7, 2015
12.
Waiting for seller to refund buyer
Friday, November 6, 2015
11.
Representation under investigation
Friday, November 6, 2015
10.
You Represented Claim
Friday, November 6, 2015
9.
Amazon e-mailed buyer
Friday, November 6, 2015
8.
Amazon e-mailed buyer
Friday, November 6, 2015
7.
Waiting seller response
Friday, November 6, 2015
6.
Amazon emailed seller
Friday, November 6, 2015
5.
Buyer submitted A-to-z claim
Friday, November 6, 2015
4.
Buyer e-mailed seller (View)
Thursday, November 5, 2015
3.
Buyer e-mailed seller (View)
Wednesday, November 4, 2015
2.
Package 1 shipped USPS priority mail
Wednesday, July 29, 2015
1.
Original order (103-0779134-2388218)
Monday, July 27, 2015
7号的时候说claim denied.然后病人还不放，结果9号又给approved?
Amazon investigator resolved this claim on Monday, November 9, 2015
Your Re-presentation:
Friday, November 6, 2015 The item was shipped to customer as 'Brand New'. I
purchased the item from Frys store, and was never used. The buyer claims he
received the item as defective (please check he's previous message),
however he didn't contact me regarding the issue util now, that is over 90
days since item as delivered (please check shipping history). I don't know
if the item was really DOA or its failure due to improper usage or it is
just buyer's excuse, given this large 90 days window. When the buyer
purchased the item, he is well aware the item was sold by a 3rd-party seller
, and he was not the original purchaser of the item. I also checked the
manufacture's website (MSI) for warranty T&C: http://us.msi.com/page/warranty. under section 'Hardware parts' and 'motherboard', it does not require the claim needs to be filed by original purchaser (when i shipped the item, i also included original store receipt). As long as the serial number (can be found on the item) matches, it should go through without issue.
Claim Type:
Items not as described
Subreason:
Wrong
Buyer Comments:
Customer contacted seller due to item being defective seller advised
customer that its out of a 90 days warranty and to contact the manufacture
customer contacted the manufacturer and was advised there was nothing they
could do on their end sense the item was not bought directly through them
customer would just like to return the item and receive a refund so the
customer can purchase a new item
Claim Items:
1/1 MSI Computer ATX DDR4 LGA 2011-3 Motherboard X99S SLI KRAIT EDITION
Claim Amount:
$191.49
Order Information:
$191.49 (103-0779134-2388218) Monday, July 27, 2015
Contact Buyer:
(Mousa Hadeed) [email protected]
/* */
Shipping Address:
mousa hadeed
404 29TH AVE
SAN MATEO, CA
US 94403-2704
Order Shipping:
Package 1- USPS priority mail (9405503699300111507541) Wednesday, July 29,
2015
没经验，看不懂。这个赢了还是输了。
p*r
11 楼
恭喜！
马总判你赢。
看14；
【在 a*****w 的大作中提到】
: claim 礼拜一closed, 也没有给我发通知，今天查了才知道。好像buyer赢了？
: 17.
: Amazon e-mailed buyer
: Monday, November 9, 2015
: 16.
: Buyer e-mailed Amazon
: Sunday, November 8, 2015
: 15.
: Buyer e-mailed seller (View)
: Sunday, November 8, 2015
马总判你赢。
看14；
【在 a*****w 的大作中提到】
: claim 礼拜一closed, 也没有给我发通知，今天查了才知道。好像buyer赢了？
: 17.
: Amazon e-mailed buyer
: Monday, November 9, 2015
: 16.
: Buyer e-mailed Amazon
: Sunday, November 8, 2015
: 15.
: Buyer e-mailed seller (View)
: Sunday, November 8, 2015
b*7
12 楼
14.
Buyer claim denied
Saturday, November 7, 2015
Buyer claim denied
Saturday, November 7, 2015
f*n
13 楼
A-Z总要回。
f*n
14 楼
A-Z总要回。
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