ebay上买的东西没法邮件,钱不退怎么办?# ebiz - 电子商务
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九月份的ebay上帮国内的朋友买了一个儿童推车,卖家上写的能邮寄到中国,但是我提
供的地址他们说不能邮寄到,不停的要我确认地址,我每次都及时回信,收不到任何回
信,最有托了半个月。卖家告诉我说不能邮寄,退给他们了。我就饿告诉卖家取消订单。
卖家告诉ebay说:”买家买了一个错误的东西,想取消订单“。我没有仔细看就点同意
了。我有邮寄的记录,上面从来没有说过我是买错了东西,是卖家不能邮寄到我提供的
地址。
然后一直没有收到refund,脱了将近两个月了,今天和ebay联系,收到如下回信:
eBay Customer Support has reviewed the case and made a final decision. We've
considered the case carefully and decided not to issue you a refund. We're
sorry this didn't work out.
Decision:
This case has been decided in the seller's favor.
Comments:
Unfortunately, this item isn't eligible for eBay Buyer Protection.
东西没有邮寄,钱也不退了,还有其中100左右的关税,总过是25左右吧。钱我还能要
回来吗?
期间和卖家联系,卖家不回信。ebay联系也是超级慢,两三天才回信。我一会打电话问
问ebay看是怎么回事?可以直接联系信用卡公司取消吗?
烦请各位指条路,多谢!
供的地址他们说不能邮寄到,不停的要我确认地址,我每次都及时回信,收不到任何回
信,最有托了半个月。卖家告诉我说不能邮寄,退给他们了。我就饿告诉卖家取消订单。
卖家告诉ebay说:”买家买了一个错误的东西,想取消订单“。我没有仔细看就点同意
了。我有邮寄的记录,上面从来没有说过我是买错了东西,是卖家不能邮寄到我提供的
地址。
然后一直没有收到refund,脱了将近两个月了,今天和ebay联系,收到如下回信:
eBay Customer Support has reviewed the case and made a final decision. We've
considered the case carefully and decided not to issue you a refund. We're
sorry this didn't work out.
Decision:
This case has been decided in the seller's favor.
Comments:
Unfortunately, this item isn't eligible for eBay Buyer Protection.
东西没有邮寄,钱也不退了,还有其中100左右的关税,总过是25左右吧。钱我还能要
回来吗?
期间和卖家联系,卖家不回信。ebay联系也是超级慢,两三天才回信。我一会打电话问
问ebay看是怎么回事?可以直接联系信用卡公司取消吗?
烦请各位指条路,多谢!