FBA的库存不仅有问题 而且有些时候不会自动reimburse给你# ebiz - 电子商务
e*s
1 楼
核对了去年的order和FBA的数量.
至少有10%的inventory, order数量比送到的数量少.
开了一堆case, 都大半年的东西了, 你不去核对, 不开case就没有人管你.
下面是其中一个回复, lost my item on May 11, 2015. FBA inventory看不到任何东
西.
Greetings from Amazon Seller Support,
Thank you for contacting us and I must apologize for the time at which it
took for you to receive a response on your case.
I understand that you sent 5 unit at which we only sold 4, and you would
like to know what happened to your unit. It is my pleasure to assist you and
I am truly sorry for any inconvenience that this may have caused you.
I have viewed your account and confirmed that we only sold 4 out of the 5
units that we received from you. I also checked your "Inventory Adjustments"
report and found that we lost your unit on May 11, 2015. As a result of us
loosing your unit, I have requested that you be reimbursed for the unit. The
sum will post to your account within the next 3-5 business days, and will
be available to you within your regular payment cycle. Once the transaction
has updated within your account, it may be viewed under the reimbursement ID
490686241, within your "Reimbursement Report".
I trust the information provided was helpful to to you. Please don’t
hesitate to contact us again if you need help in the future. We will be more
than happy to assist.
As your Seller Support Representative, your satisfaction is my top priority,
and your feedback a very valuable asset. I would really appreciate it if
you could let me know how well I assisted you today by participating in the
survey below. Thank you very much in advance for your input.
Please let us know how we did
至少有10%的inventory, order数量比送到的数量少.
开了一堆case, 都大半年的东西了, 你不去核对, 不开case就没有人管你.
下面是其中一个回复, lost my item on May 11, 2015. FBA inventory看不到任何东
西.
Greetings from Amazon Seller Support,
Thank you for contacting us and I must apologize for the time at which it
took for you to receive a response on your case.
I understand that you sent 5 unit at which we only sold 4, and you would
like to know what happened to your unit. It is my pleasure to assist you and
I am truly sorry for any inconvenience that this may have caused you.
I have viewed your account and confirmed that we only sold 4 out of the 5
units that we received from you. I also checked your "Inventory Adjustments"
report and found that we lost your unit on May 11, 2015. As a result of us
loosing your unit, I have requested that you be reimbursed for the unit. The
sum will post to your account within the next 3-5 business days, and will
be available to you within your regular payment cycle. Once the transaction
has updated within your account, it may be viewed under the reimbursement ID
490686241, within your "Reimbursement Report".
I trust the information provided was helpful to to you. Please don’t
hesitate to contact us again if you need help in the future. We will be more
than happy to assist.
As your Seller Support Representative, your satisfaction is my top priority,
and your feedback a very valuable asset. I would really appreciate it if
you could let me know how well I assisted you today by participating in the
survey below. Thank you very much in advance for your input.
Please let us know how we did
