之前一直在打电话要100K,打了好几个电话,就是不给,说是只给targeted的用户。而
且他们可以查到之前我打电话的记录。昨天晚上打了最后一个电话,很无奈的又被拒了
~~~于是想最后发次SM给客服把,这次再不行就算了。
今天早上收到回信如下,
Response (Andrea DaSilva) 09/15/2011 10:38 AM
Dear ****,
I can appreciate your interest in obtaining the bonus points and I will be
happy to assist you.
I have issued the 100,000 bonus points to your account that you were
expecting. This adjustment will appear on an upcoming statement. The balance
in your account is now 178,049 points.
Please understand going forward if your Card was not solicited for a
promotion the points will not be issued.
I hope that I have provided excellent service and handled your inquiry to
your satisfaction. As a valued customer, we thank you for your continued
loyalty and look forward to serving you in the future!
Sincerely,
Andrea DaSilva
Email Servicing Team
American Express Interactive Services
强烈建议还没要到100K的童鞋赶紧发信要,别打电话了~~~