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Confessions of an Apple Store Employee (转载)

Confessions of an Apple Store Employee (转载)# PDA - 掌中宝

u*n2011-02-17 08:02

1 楼

【以下文字转载自 NewYork 讨论区】
发信人: usawinwin (win), 信区: NewYork
标题: 阴历出生的星座，中国星座
发信站: BBS 未名空间站 (Tue Dec 7 20:51:08 2010, 美东)
传说超准的阴历出生月份星座——中国星座
阴历出生月份星座---中国星座
12月7日-1月5日.......星纪
1月6日-2月3日.........玄枵
2月4日-3月5日.........娵訾
3月6日-4月4日.........降娄
4月5日-5月5日.........大梁
5月6日-6月5日.........实沉
6月6日-7月6日.........鹑首
7月7日-8月7日.........鹑火
8月8日-9月7日.........鹑尾
9月8日-10月7日.......寿星
10月8日-11月8日.....大火
11月9日-12月6日.....析木
《星纪》
性格特点：作为十二星座的出发点，有根基的含义。你是一个信念坚强而勤奋的人
，会向著自己的目标努力不懈。而且给人十分踏实可信的印象，深得他人信赖。但一向
温柔的你一旦发起脾气来，也是势不可挡的
恋爱倾向：慎重派的你不会轻易堕入爱河，要经过长期仔细的观察，才会与可信赖
的人产生感情，你(你)们的感情虽不是炽烈如火，但也异常深厚、持久。
恋爱武器：你的温厚和大方有礼是博得异性好感的有力“武器”。
《玄拐》
性格特点：“玄拐”有种子的含义，所以有发展性和神秘感。你好奇心旺盛，兴趣
广泛，而且性格开朗、乐观，走到哪里都是受欢迎的人物。但你同时有缺乏耐性、善变
的缺点，而且对一件事物的热情不会太持久。
恋爱倾向：好奇心强的你渴望尝试各种类型的恋爱，很有可能同时与多个异性交往
。喜欢充满新奇感和刺激的约会。
恋爱武器：善於表达感情，是你的有力“武器”。
《娵訾》
性格特点：“娵訾”代表著植物的核，即事物的中心。所以你是一个个性很强、强
调自我的人，外表冷漠，内心却十分热情。而且具持久力，一旦决定了某件事，便会以
坚强的意志坚持到底，故此经常成为团体的领导人物。不过你的坚强可能会使你有些自
闭倾向，因此应多与周围的人交流。
恋爱倾向：“娵訾”座的人会全身心地投人恋爱，同时独占欲也很强，一旦发现对
方对自己不忠，便永远也不会原谅对方。所以你一定要选择一个非常忠厚老实的异性。
恋爱武器：穿著一些小巧性感的服装。
《降娄》
性格特点：“降娄”代表植物的茎，你(你)像茎向植物无私地输送养分一般，你是
一个为他人无私奉献的人。你性格直率，不论与同性朋友或异性朋友都能够融洽地相处
。当朋友遇到困难时，你都能鼎力相助，但自己遇到麻烦时却显得束手无策。而且过於
听命於上司也是不正确的态度。
恋爱倾向：对於爱情你也是全心奉献。虽然你人际关系很好，但却出人意料地是个
很怕受伤、自卫心很强的人，所以不会主动去追求异性，只会在长期相处下培养爱情。
你的恋人多会是身边的同学或朋友。
恋爱武器：在对方处於困难关头时，用你细腻的心去关心、安慰他(她)。
《大梁》
性格特点：“大梁”象徵植物过冬前积蓄能量，有结实的意思。所以“大梁”座的
人多会早熟，人生经验也会比较丰富，头脑灵活，对於知识或技能都能很快掌握。而且
有先见之明，对自己的未来有长远的计划，但也会比较现实及精於算计。
恋爱倾向：你邂逅心上人的机会比其他人多一倍。你给人的第一印象深刻，擅於言
辞，所以对异性吸引力很大。但要注意虽然有很多异性倾慕你(你)，但不要让自己陷入
危险的三角关系之中。
恋爱武器：赞美对方是你的专长。
《实沉》
性格特点：“实沉”代表伸缩自如的柔软性，象徵植物的枝条。所以你是一个很有
韧力、善於随机应变的人。能够利用机会开拓自己的发展。但你缺乏踏实的努力，天赋
是要靠真正的磨练才可以成为你的才能。
恋爱倾向：你会经常受到感情困扰，每换一个新环境就会出现一个新恋人。所以失
恋或分手之类的事情，不会让你太过伤心。比较适合你的对象是在家中排行第二的次子。
恋爱武器：对异性无微不至的体贴关心，特别能打动对方。
《鹑首》
性格特点：“鹑首”象徵宁静，所以“鹑首”座的你沉稳温和，总给人很有内涵而
且略有神秘感的印象。外表冷漠的你，会为了理想充满热情和踏实地努力。而且你具有
一种超出实际年龄的包容力和涵养。但应注意在金钱方面不要过於吝啬，特别是与老朋
友一起的时候。
恋爱倾向：能够长久地爱恋一个人，与只求开心的爱相比，更注重互相尊重爱护。
适合寻找一个学业成绩优秀的人相恋。
恋爱武器：时刻都给恋人支持和鼓励就是你最有力的武器。
《鹑火》
性格特点：“鹑火”代表不死鸟的心脏，具有燃烧的生命力。所以你精力充沛、行
动极快，从不会“三思而后行”。你也是个喜欢另辟新径的人，在异性面前毫不做作的
性格，使你深得同性朋友的爱戴。
恋爱倾向：你是典型忽冷忽热的人。容易对异性一见钟情，但你的感情还是颇专一
的，并不会一脚踏两船。你适合寻找一个与你对爱情具有同样热情的异性。
恋爱武器：健康的肤色及灿烂的笑容使你特别具有魅力。
《鹑尾》
性格特点：“鹑尾”代表著坚实地生长在大地中的根，所以你的性格也会如土地中
的根一样，坚强而深不可测。冷漠的外表下有一颗温柔的心，而且富有同情心。有丰富
的想像力，感觉敏锐，但有时有些不切实际。
恋爱倾向：你对恋爱的期望很高，很憧憬浪漫的爱情故事。这种不切实际的想法有
可能阻碍你建立真正的恋爱，不要期望过高，还有你极有可能与初恋情人结为伴侣。
恋爱武器：当他(她)遇到烦恼时，要细心地倾听。
《寿星》
性格特点：如字面所示，“寿星”座的人拥有福寿。表面上看来你是个懒惰之人，
但一旦有了目标，你便会充满热情地开始实，所谓“不鸣则已，一鸣惊人”。但你的热
情难以持久。此外，你也不喜欢团体活动。
恋爱倾向：真正的恋爱之前，你会遇到不同类型的异性，感情经历颇丰富。但最终
你还是会得到十分幸福的恋情。适合你的异性是能坦白指出你缺点和错误的人。
恋爱武器：如果你是个女孩，你的魅力则是温柔如水及披肩的长发；如果你是个男
孩，英俊及男子气概则是你的魅力。
《大火》
性格特点：“大火”代表早晨温暖的阳光，所以你给别人的感觉也十分温暖，因为
你的安宁恬静所以深得大家喜爱。而且你是个重视家庭及爱护家人的人，不过温顺的性
格却又使你具有优柔寡断的缺点。
恋爱倾向：在恋爱方面，你却是个任性的人，并热烈渴望对方的重视，而且有可能
陷入不伦恋情。家人及朋友介绍给你的异性值得考虑。
恋爱武器：温柔的个性及对家庭的重视，就是你的魅力所在。
《析木》
性格特点：“析木”代表拦截天河的木栅。现实生活中的你最大的特点便是意志坚
强，不论遇到任何逆境都能充满勇气地跨过。一旦有了奋斗目标，便会向著这个目标努
力不懈。你勤奋上进的性格，使你常拥有不菲的成绩。适合在学校或学会中担任职务。
恋爱倾向：你喜欢优秀、出色的异性。但你不喜欢束缚

l*u2011-02-17 08:02

2 楼

【以下文字转载自 Apple 讨论区】
发信人: liushanhu (我代表党和人民处决你！), 信区: Apple
标题: Confessions of an Apple Store Employee
发信站: BBS 未名空间站 (Thu Feb 17 05:18:18 2011, 美东)
Apple is famous for its secrecy, with a code of silence that runs from top
management all the way down to its retail employees. One Apple Store
employee decided to throw protocol to the curb and tell us what it's really
like working at the vaunted retail outlets.
Product Launches
We are completely in the dark until they do a keynote speech. We have no
idea what is coming and are not allowed to openly speculate. You can get
into serious trouble if you speculate—especially to a customer. I am asked
five times per day about the next iPad or iPhone, and I quite simply don't
know. But I would be in huge trouble if I said something like "The next iPad
is going to have a camera." I actually avoid the technology section of the
newspaper so I have no points of view to accidentally comment with or drop
into conversation. I'd rather just be dumb about it.
The day of a big keynote, everybody at the store watches it. It's also
really easy to get out of work that day by saying you want to watch the
keynote from home. They'll never say no. Then they'll start preparing us for
the big launch and start scheduling crazy shifts. During the iPhone 4
launch, they brought us food—and good food! Somebody told me that the 5th
Avenue store in New York had a masseuse during one launch, and that another
store had a kiddie pool full of goldfish as, like, a Zen thing. They also
really emphasize how important it is for us to stay hydrated, and we can get
big bonuses if we work really long hours on a launch day.
Evil Customers
Its amazing how badly behaved some customers are. I have seen customers have
complete meltdowns and get phones exchanged that were like two years old.
They scream, cry, curse. And it works. People can be horrible. Sometimes it'
s like working at McDonald's, with better pay. I've never been treated so
badly in my life.
Dealing With Drug Dealers
We get a lot of drug dealers who try to buy iPhones with fake IDs. You can
tell them instantly just by how shady they act, and they know you know, but
you obviously can't start accusing them of being drug dealers—they are
customers, after all. But when they try to check out, they'll use what are
obviously fake IDs or fake credit cards, and it often turns out they're
using a dead person's Social Security number or something. And when you call
them out on that—then, they run.
Pushing MobileMe
We aren't paid on commission, but you fear for your job if you're not
selling enough. We're supposed to sell AppleCare product support with just
about everything, and honestly, those aren't that hard to sell, since they
aren't a bad deal. But we're also supposed to push MobileMe, and that's
really hard to sell. Nobody ever sells it.
Sales Competition
We have a posted list of our metrics, and you can see everybody else's. It
shows you how much money each person is pulling in for the company. If you
aren't doing very well, you start getting manager meetings, and they sit you
down and try to figure out why you aren't selling more.
Chinese Resellers
When the iPad first launched, we got tons of resellers from China coming in
and trying to pay in cash. Back then, you had to reserve an iPad before you
could pick it up, so they would go to the computers in the back of the store
and create e-mail address after e-mail address just to reserve an iPad on
the spot. We'd get a lot of weird e-mail addresses, like 9*****[email protected]
And they tried to haggle us on the price for iPads! This is Apple—no way
would that work.
The Apple Credo
Sometimes the company can feel like a cult. Like, they give us all this
little paper pamphlet, and it says things like—and I'm paraphrasing here—"
Apple is our soul, our people are our soul." Or "We aim to provide
technological greatness." And there was this one training session in which
they started telling us how to work on our personality, and separating
people into those with an external focus and an internal focus. It was just
weird.
Security
There are security guards everywhere. They are undercover, so you can't tell
who they are. A lot of them are retired cops, and they get paid really well
. They have to deal with people doing things like wheeling in strollers and
trying to use them to roll off with Time Capsules and iPods.
How to Get Fired
They have a really lenient attendance policy. You have to be late like 15
times before they'll fire you. But if you talk to the press or speculate to
a customer about the next iPad? That's the end of you.
The Public Computers
A lot of teenagers come in and use Photo Booth and then ask us how to upload
their shots to Facebook. A lot of homeless people come in and do live
webcasts. Those are fine. Then we have some really scary homeless people who
come in and listen to death metal really loudly on the Bose speakers. My
favorites are the teenagers who play Britney Spears really loud and start
dancing. Not many people use the computers to access porn, but a lot of
people change the languages on them. And it isn't easy for us to figure out
how to switch it back from Korean or Russian!
The Phone Room
The worst is when we have to work the Phone Room, which is where calls to
the store are answered. The other day, I felt like I was working a suicide
hot line. People sometimes call us up and treat us like we're their
therapists. Or we have women who want help with their computers as they try
to prove their husbands are cheating on them. Usually I just transfer people
to AppleCare so I don't have to deal with them.
Unlocked iPhones
We get tons of people asking us for unlocked iPhones, which, of course, we
don't sell. We usually have to tell them that if they unlock their iPhone,
it won't work. That it's going to be like a $700 paperweight, and that the
antenna will fry itself on T-Mobile. Of course, that's not true, but that's
what we tell them. And if they have an unlocked iPhone, we won't touch it at
the Genius Bar.
Working There Makes You Power Hungry
When I'm there, I get sucked into the competitive culture. Normally I'm
pretty low-key, but when I'm at the store, it's all sell, sell, sell! I
wanna work my way up, get promoted and eventually get to the Genius Bar—
which is where you want to be. Who doesn't want to be a genius?

z*a2011-02-17 08:02

3 楼

遇到润年润月咋办？
我出生那年就有两个4月

a*82011-02-17 08:02

4 楼

quite positive overall

G*o2011-02-17 08:02

5 楼

农历吧？

遇到润年润月咋办？
我出生那年就有两个4月

【在 z***a 的大作中提到】

: 遇到润年润月咋办？
: 我出生那年就有两个4月

s*e2011-02-17 08:02

6 楼

some interesting points there.

G*g2011-02-17 08:02

7 楼

嗯，问的好。我那年两个10月。

【在 z***a 的大作中提到】

: 遇到润年润月咋办？
: 我出生那年就有两个4月

z*a2011-02-17 08:02

8 楼

我说的就是农历呀
我妈妈给我算八字的时候，每次都要跟别人解释我是什么前四月还是后四月出生云云。
。。

【在 G*********o 的大作中提到】

: 农历吧？
:
: 遇到润年润月咋办？
: 我出生那年就有两个4月

G*o2011-02-17 08:02

9 楼

哦，因为两个四月，那你过两次生日？

我说的就是农历呀
我妈妈给我算八字的时候，每次都要跟别人解释我是什么前四月还是后四月出生云云。
。。

【在 z***a 的大作中提到】

: 我说的就是农历呀
: 我妈妈给我算八字的时候，每次都要跟别人解释我是什么前四月还是后四月出生云云。
: 。。

z*a2011-02-17 08:02

10 楼

pia~
生日当然过新历啦

【在 G*********o 的大作中提到】

: 哦，因为两个四月，那你过两次生日？
:
: 我说的就是农历呀
: 我妈妈给我算八字的时候，每次都要跟别人解释我是什么前四月还是后四月出生云云。
: 。。

z*a2011-02-17 08:02

11 楼

狗狗了下
好像这个还是按阳历排，不是按阴历呀

【在 u*******n 的大作中提到】

: 【以下文字转载自 NewYork 讨论区】
: 发信人: usawinwin (win), 信区: NewYork
: 标题: 阴历出生的星座，中国星座
: 发信站: BBS 未名空间站 (Tue Dec 7 20:51:08 2010, 美东)
: 传说超准的阴历出生月份星座——中国星座
: 阴历出生月份星座---中国星座
: 12月7日-1月5日.......星纪
: 1月6日-2月3日.........玄枵
: 2月4日-3月5日.........娵訾
: 3月6日-4月4日.........降娄

G*o2011-02-17 08:02

12 楼

让我查查你的生日

pia~
生日当然过新历啦

【在 z***a 的大作中提到】

: pia~
: 生日当然过新历啦

G*o2011-02-17 08:02

13 楼

你是前四月还是后四月出生的？

狗狗了下
好像这个还是按阳历排，不是按阴历呀

【在 z***a 的大作中提到】

: 狗狗了下
: 好像这个还是按阳历排，不是按阴历呀

z*a2011-02-17 08:02

14 楼

想人肉?
对了，你是MITFBI嘛。。。

【在 G*********o 的大作中提到】

: 让我查查你的生日
:
: pia~
: 生日当然过新历啦

G*o2011-02-17 08:02

15 楼

你是前四月出生的吧？

想人肉?
对了，你是MITFBI嘛。。。

【在 z***a 的大作中提到】

: 想人肉?
: 对了，你是MITFBI嘛。。。