August 31, 2011
Re: Cancelation of HP TouchPad Order
Dear OfficeMax Customer:
Recently you have been contacted and informed your HP TouchPad order was
canceled due to HP discontinuing the item and OfficeMax not being able to
source the item.
It was brought to our attention that HP may be shipping additional inventory
to its suppliers. Our Merchandising team has contacted HP and is pushing to
acquire enough stock to cover the orders we had to cancel. HP has posted
the following statement on their website - "Despite announcing an end to
manufacturing webOS hardware, we have decided to produce one last run of
TouchPads to meet unfulfilled demand. We don't know exactly when these units
will be available or how many we'll get, and we can't promise we'll have
enough for everyone."
We have saved all canceled orders, and if we are successful in attaining
additional HP TouchPads, we will contact you to fulfill your order.
As always, we value your business. Thank you for your patience and loyalty
throughout this situation.
While we deeply regret any inconvenience this has caused, we ask that if you
have questions, please call customer service at 1-877-OfficeMax.
