华为 Mate 2 最近经常自动重启--解决办法# PDA - 掌中宝
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我的华为Mate2最近经常自动重启,刚才更是发了疯10秒钟重启一次, 上网和客服chat了
一下,以下是华为提供的解决办法, 供大家参考:
Hello and sorry to hear about your issue. We are aware of the issue and
have a fix to get your phone up and running.
The issue is from the Amazon app trying to push an update to the Mate 2.
Follow these steps to put the phone in safe mode to delete the amazon app.
First turn the phone completely off. Power the phone back on. As soon as you
hear the jingle or see the fireworks on the screen hold the VOL+ and VOL-
at the same time. When the phone turns on it should be in safe mode.
Once you get your device into safe mode, uninstall the Amazon app and once
done, power the phone down again then up regularly and you will be resolved.
Don't install the Amazon app for awhile, the issue should be resolved soon
and you can use the app again.
我的手机在删掉Amazon app 以后已经满血复活了.
一下,以下是华为提供的解决办法, 供大家参考:
Hello and sorry to hear about your issue. We are aware of the issue and
have a fix to get your phone up and running.
The issue is from the Amazon app trying to push an update to the Mate 2.
Follow these steps to put the phone in safe mode to delete the amazon app.
First turn the phone completely off. Power the phone back on. As soon as you
hear the jingle or see the fireworks on the screen hold the VOL+ and VOL-
at the same time. When the phone turns on it should be in safe mode.
Once you get your device into safe mode, uninstall the Amazon app and once
done, power the phone down again then up regularly and you will be resolved.
Don't install the Amazon app for awhile, the issue should be resolved soon
and you can use the app again.
我的手机在删掉Amazon app 以后已经满血复活了.