S*n
2 楼
看看人家的遭遇吧。。。
"Ryther Camera offers amazing prices, but you need to do your homework so
that you know the difference between 'USA Warranty' and 'Gray Market' (
WITHOUT a warranty).
I have dealt with them twice, and although the prices attracted me, in both
instances, I found that when shipped, the order was incomplete. To be fair,
both time I called, and both times the salesperson promptly shipped out the
items.
My major complaint - and mistake - was when I paid for their extended
warranty. They do NOT tell you that the warranty is then held by one of two
other companies, one of which is a snakepit.
My advice? Buy the USA warranty, because even though the price is higher
than the gray market stuff, it is still MUCH lower than competitor prices...
..just don't buy the extended warranty.
In the final analysis, expect mistakes, prompt corrections of those mistakes
, and many, many, many promises that they "...will take care of you!"
Cavet emptor, fellow shutterbugs!"
【在 Y*P 的大作中提到】
: 好像有实体店，在ebay上也有账号feedback还不错，有人买过吗，是黑店吗？
"Ryther Camera offers amazing prices, but you need to do your homework so
that you know the difference between 'USA Warranty' and 'Gray Market' (
WITHOUT a warranty).
I have dealt with them twice, and although the prices attracted me, in both
instances, I found that when shipped, the order was incomplete. To be fair,
both time I called, and both times the salesperson promptly shipped out the
items.
My major complaint - and mistake - was when I paid for their extended
warranty. They do NOT tell you that the warranty is then held by one of two
other companies, one of which is a snakepit.
My advice? Buy the USA warranty, because even though the price is higher
than the gray market stuff, it is still MUCH lower than competitor prices...
..just don't buy the extended warranty.
In the final analysis, expect mistakes, prompt corrections of those mistakes
, and many, many, many promises that they "...will take care of you!"
Cavet emptor, fellow shutterbugs!"
【在 Y*P 的大作中提到】
: 好像有实体店，在ebay上也有账号feedback还不错，有人买过吗，是黑店吗？
S*n
3 楼
"I placed an order of Nikon D600 body (import model) on March 16, 2013.
Although I read the reviews here and had a basic idea about what kind of
retailer RytherCamera is and what I would expect, I still decide to buy the
camera from this store. The only reason of my decision was that they scored
B with Better Business Bureau (BBB). I felt I can trust a store with a B
score better than a store with a D or F.
The sales rep emailed me soon after I put in the order and requested me call
him (that was a surprise). As expected, the sales rep tried to push the US
model with a price close to the regular price tag. I hold firm with my
decision as reviewers suggested here. What surprised me was that he told me
the US model is made in Japan and the imported model is made in Taiwan,
which is something I had never heard. That was the main point of his pitch
to persuade me to buy the US model. I did some research afterwards about
where D600 is made. All I can find point me to this conclusion: Nikon D600
body is only made in Thailand, nor Japan neither Taiwan.
Now, it has been almost a month, I haven't heard anything from RytherCamera
yet. I called them the second week and third week, but was told to upgrade
to the US model or wait…
So, the story is ongoing, stay tuned…
I got a call from Michael literally in minutes after my comments went live.
I was surprised that he is so quick. Michael explained the reason that
import model take much longer to ship and offered some price deduction to
compensate any inconvenience I have experienced. Interestingly, I ended up
buying the US model because I like to get it for an event coming up next
week. For one thing I feel that Michael does care much about their business
reputation and is trying his best to keep up with a higher standard while
keeping the business floating. Based on this one point, I will give it a
three star instead of one for now.
"
Although I read the reviews here and had a basic idea about what kind of
retailer RytherCamera is and what I would expect, I still decide to buy the
camera from this store. The only reason of my decision was that they scored
B with Better Business Bureau (BBB). I felt I can trust a store with a B
score better than a store with a D or F.
The sales rep emailed me soon after I put in the order and requested me call
him (that was a surprise). As expected, the sales rep tried to push the US
model with a price close to the regular price tag. I hold firm with my
decision as reviewers suggested here. What surprised me was that he told me
the US model is made in Japan and the imported model is made in Taiwan,
which is something I had never heard. That was the main point of his pitch
to persuade me to buy the US model. I did some research afterwards about
where D600 is made. All I can find point me to this conclusion: Nikon D600
body is only made in Thailand, nor Japan neither Taiwan.
Now, it has been almost a month, I haven't heard anything from RytherCamera
yet. I called them the second week and third week, but was told to upgrade
to the US model or wait…
So, the story is ongoing, stay tuned…
I got a call from Michael literally in minutes after my comments went live.
I was surprised that he is so quick. Michael explained the reason that
import model take much longer to ship and offered some price deduction to
compensate any inconvenience I have experienced. Interestingly, I ended up
buying the US model because I like to get it for an event coming up next
week. For one thing I feel that Michael does care much about their business
reputation and is trying his best to keep up with a higher standard while
keeping the business floating. Based on this one point, I will give it a
three star instead of one for now.
"
S*n
4 楼
"I did a shopping search for the best price for a Cannon 5D Mark III camera
and a lens. Ryther was lowest and had good reviews. I went to their site and
it did not state if the camera has a USA warranty. I called them. It did
not. The USA warranty was $300 more. I ordered. Their Free shipping takes 2
weeks and is not insured. The next day one of their salesmen called and
tried to upsell me several items, lying about what I was receiving. He told
me the included battery took 1 day to charge and would only last an hour.
His better battery took 2 hours to charge and had double the life. The
camera instructions clearly state that the included battery charges in 2.5
hours. I did not order and he was rude.
Later that day Billing called me. They could not charge the items because I
was having them shipped to an address different from my billing address.
Stated I needed to call my bank and have the second address registered with
the credit card. Stated because they are a small store this is a security
feature. I have ordered hundreds of items worth thousands of dollars from
many internet vendors and have never heard of this. I requested that they
cancel the order.
I quickly received an email from her supervisor asking me to call. I called
and left a voice mail. The order changed to Canceled on their site. I called
the supervisor again, explained the situation again and was told the order
was canceled. Got a second email confirming the cancellation.
Got a call from another sales person. Was told the order had been shipped
and my credit card had been charged. Told him no, it was canceled. Said I
would receive a return shipping label. Explained to him my earlier
conversation with billing that they could not charge my card and that I had
a cancellation confirmation. Transferred me to his supervisor. He offered a
free battery and upgraded shipping if I would order the camera. Turns out it
had not shipped. They lied again. Told me every Internet vendor required a
second shipping address to be registered on a card. Another lie. With great
tedious difficulty I got the order canceled explaining numerous times I did
not want to do business with a company which lied to me.
Would never do business with them under any circumstances. Gave them 1 star
because a Zero was not available. "
and a lens. Ryther was lowest and had good reviews. I went to their site and
it did not state if the camera has a USA warranty. I called them. It did
not. The USA warranty was $300 more. I ordered. Their Free shipping takes 2
weeks and is not insured. The next day one of their salesmen called and
tried to upsell me several items, lying about what I was receiving. He told
me the included battery took 1 day to charge and would only last an hour.
His better battery took 2 hours to charge and had double the life. The
camera instructions clearly state that the included battery charges in 2.5
hours. I did not order and he was rude.
Later that day Billing called me. They could not charge the items because I
was having them shipped to an address different from my billing address.
Stated I needed to call my bank and have the second address registered with
the credit card. Stated because they are a small store this is a security
feature. I have ordered hundreds of items worth thousands of dollars from
many internet vendors and have never heard of this. I requested that they
cancel the order.
I quickly received an email from her supervisor asking me to call. I called
and left a voice mail. The order changed to Canceled on their site. I called
the supervisor again, explained the situation again and was told the order
was canceled. Got a second email confirming the cancellation.
Got a call from another sales person. Was told the order had been shipped
and my credit card had been charged. Told him no, it was canceled. Said I
would receive a return shipping label. Explained to him my earlier
conversation with billing that they could not charge my card and that I had
a cancellation confirmation. Transferred me to his supervisor. He offered a
free battery and upgraded shipping if I would order the camera. Turns out it
had not shipped. They lied again. Told me every Internet vendor required a
second shipping address to be registered on a card. Another lie. With great
tedious difficulty I got the order canceled explaining numerous times I did
not want to do business with a company which lied to me.
Would never do business with them under any circumstances. Gave them 1 star
because a Zero was not available. "
S*n
5 楼
看了上面的，应该明白是黑店了，我说灰店那是说轻了。
N*e
6 楼
ebay买就不怕
【在 Y*P 的大作中提到】
: 好像有实体店，在ebay上也有账号feedback还不错，有人买过吗，是黑店吗？
【在 Y*P 的大作中提到】
: 好像有实体店，在ebay上也有账号feedback还不错，有人买过吗，是黑店吗？
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