Intake Management:

Schedule and conduct cost and demand estimation gathering sessions.

Work with Enterprise Infrastructure partners to ensure project estimates cover all activities within scope, including project management, development, testing, and vendor and contract management activities.

Ensure cost estimations are reviewed and approved by the sponsors.

Assists with creation, analysis and action plans related to Intake Dashboard reporting.

Manage, report and ensure adherence to KPIs, SLTs, SLAs and SLOs relevant to intake process. 

Ensure all documentation is properly tracked for audit and reporting.

Collaborate on process improvements, and quality assurance of the process inputs and outputs.  Lead Brighter Way process improvements.