顶尖科技｜Bloomberg（HK） 2024秋招已开启，点名要留学生

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2023-10-14 01:10

2024招聘季正在火热进行中

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Bloomberg

2024校招季·科技

（图片来源官网）

彭博有限合伙企业（Bloomberg L.P.），是全球商业、金融信息和财经资讯的领先提供商，由迈克尔·布隆伯格于1981年创立，总部位于美国纽约市曼哈顿，拥有19,000余名员工，业务遍及全球185个国家与地区。

招聘要求 …

开放职位：2024 Bloomberg Customer Support Representative (Mandarin Speaker)
工作城市：香港
截止时间：Ongoing

岗位描述 …

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.

You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.

任职资格 …

Bachelor's degree or equivalent experience
Fluency in both Mandarin and English (Written and Verbal)
Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
A demonstrated interest in Finance and / or Technology
Desire to develop skills and experience in customer service in a fast-moving FinTech environment
Willingness to learn new technologies and ability to retain information
Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
An interest in progressing a career within Bloomberg
Work experience in a client/customer facing role
Curiosity to identify, research, and resolve customer technology, software and hardware issues
Awareness of data management, privacy and information security
Aptitude to work within highly connected and software-based systems
Start full time work in 2024
Occasionally work weekends or on a bank holiday (weekday off in lieu)

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