Whoops – We're Sorry!# ebiz - 电子商务
b*e
1 楼
People make mistakes. Unfortunately, we made one twice.
Over the weekend, we made a number of improvements to Chase QuickPaySM.
Following that upgrade we accidently sent your same Chase QuickPay payment
twice. Last night, we attempted to reverse the duplicate payment, but we
messed up and instead sent a third payment.
Today, we think we have finally straightened things out, but we realize we
likely confused you and inconvenienced you over the past several days.
We are very sorry. I personally am very sorry. We greatly appreciate your
business and value our relationship. Of course, all fees associated with
this problem will be refunded.
The improvements we made to chase.com and Chase QuickPay over the weekend
were intended to make your life easier, not more challenging. Clearly, we're
not off to a great start but we hope these improvements will pay off in the
long run. As a small token for the troubles we caused you, we just
deposited $25 into your account. Feel free to save it, spend it, or email it
to a friend.
Sincerely
Over the weekend, we made a number of improvements to Chase QuickPaySM.
Following that upgrade we accidently sent your same Chase QuickPay payment
twice. Last night, we attempted to reverse the duplicate payment, but we
messed up and instead sent a third payment.
Today, we think we have finally straightened things out, but we realize we
likely confused you and inconvenienced you over the past several days.
We are very sorry. I personally am very sorry. We greatly appreciate your
business and value our relationship. Of course, all fees associated with
this problem will be refunded.
The improvements we made to chase.com and Chase QuickPay over the weekend
were intended to make your life easier, not more challenging. Clearly, we're
not off to a great start but we hope these improvements will pay off in the
long run. As a small token for the troubles we caused you, we just
deposited $25 into your account. Feel free to save it, spend it, or email it
to a friend.
Sincerely
