买家好像不能open cancel case吧。。
You've purchased this item.
If you feel that you have a legitimate reason for not buying the item, you
can contact the seller and explain your situation. The seller may agree to
cancel the transaction.
As a buyer, you're obligated to complete the purchase by sending full
payment to the seller. If you don't pay, the seller can open an unpaid item
case, which could be recorded on your account.
If you feel that you have a valid reason for not paying, you should contact
the seller and explain the situation. If you and the seller agree not to
complete the transaction, you'll be released from your commitment to
purchase the item.
Read our unpaid item policy to learn more about your obligation as a buyer.