chargeback求助# ebiz - 电子商务
s*n
1 楼
3月底一个意大利人买了我的东西,东西早就寄给他了. 现在他chargeback with card
issuer. 怎么办? 我需要给paypal提供什么? 这是paypal的来信:
We are writing to let you know that one of your buyers opened a chargeback
with their card issuer. The buyer stated that they did not authorize this
purchase.
Here are the details of this case:
- Buyer's name: massimo cellino
- Buyer's email: e***********[email protected]
- Buyer's transaction ID: 8EX53316501276009
- Your transaction ID:7XH12871Y15634535
- Transaction date: March 24, 2014
- Transaction amount: $294.88 USD
- Disputed amount: 20.63 EUR
If you have any information to help us dispute this chargeback with the card
issuer, please log in to your PayPal account and go to your Resolution
Center to provide it.
Please submit your response within the next 10 calendar days. The timeframes
for responding to chargebacks are determined by the card issuer.
If we don't receive your documentation within the required timeframe, we may
not be able to dispute this chargeback with the card issuer.
Thank you for your patience during this process. We appreciate your business.
issuer. 怎么办? 我需要给paypal提供什么? 这是paypal的来信:
We are writing to let you know that one of your buyers opened a chargeback
with their card issuer. The buyer stated that they did not authorize this
purchase.
Here are the details of this case:
- Buyer's name: massimo cellino
- Buyer's email: e***********[email protected]
- Buyer's transaction ID: 8EX53316501276009
- Your transaction ID:7XH12871Y15634535
- Transaction date: March 24, 2014
- Transaction amount: $294.88 USD
- Disputed amount: 20.63 EUR
If you have any information to help us dispute this chargeback with the card
issuer, please log in to your PayPal account and go to your Resolution
Center to provide it.
Please submit your response within the next 10 calendar days. The timeframes
for responding to chargebacks are determined by the card issuer.
If we don't receive your documentation within the required timeframe, we may
not be able to dispute this chargeback with the card issuer.
Thank you for your patience during this process. We appreciate your business.
