9月面试转NBC报绿# EB23 - 劳工卡
l*u
1 楼
RT,我用chase freedom买的1500刀costco的cash card都拿到5X了,用LD的账号买,居
然就给了1X。发message去argue,居然说Costco.com不算WholeSale Club而算Misc
请问现在应该打电话据理力争么? 其他账号都拿到5X了,可以作为一个理由么?如果
都不行,costco买的cash card没activate没花过可以退货么?
下面是message 内容
=============================================================
Dear XXX,
Thank you for contacting Chase with youre rewards inquiry.
The rewards adjustment you requested cannot be made
because the merchant is not in an eligible category. Upon
review, I confirm that Costco.com is categorized as
Miscellaneous General Merchandise.
Visa and MasterCard systems assign a category code to each
merchant, based on the kinds of products and services they
sell. Sometimes the system places merchants in a
generalized category, like "superstores" instead of
"grocery stores" or "gas stations."
Since the merchant in question was not assigned an
appropriate category, your purchase(s) did not qualify for
this reward.
If you need any other assistance, you can send us a secure
message. We appreciate your business and thank you for
choosing Chase.
Thank you,
Sharmila Karpe
Customer Service Specialist
1-800-436-7927
Original Message Follows:
------------------------
Hi,
I have just found that my purchase of $1500 at Costco.com
only gave me 1X bonus, while it should be 5X instead!
Please help me found out and give me the correct amount of
Ultimate Rewards.
Thanks!
然就给了1X。发message去argue,居然说Costco.com不算WholeSale Club而算Misc
请问现在应该打电话据理力争么? 其他账号都拿到5X了,可以作为一个理由么?如果
都不行,costco买的cash card没activate没花过可以退货么?
下面是message 内容
=============================================================
Dear XXX,
Thank you for contacting Chase with youre rewards inquiry.
The rewards adjustment you requested cannot be made
because the merchant is not in an eligible category. Upon
review, I confirm that Costco.com is categorized as
Miscellaneous General Merchandise.
Visa and MasterCard systems assign a category code to each
merchant, based on the kinds of products and services they
sell. Sometimes the system places merchants in a
generalized category, like "superstores" instead of
"grocery stores" or "gas stations."
Since the merchant in question was not assigned an
appropriate category, your purchase(s) did not qualify for
this reward.
If you need any other assistance, you can send us a secure
message. We appreciate your business and thank you for
choosing Chase.
Thank you,
Sharmila Karpe
Customer Service Specialist
1-800-436-7927
Original Message Follows:
------------------------
Hi,
I have just found that my purchase of $1500 at Costco.com
only gave me 1X bonus, while it should be 5X instead!
Please help me found out and give me the correct amount of
Ultimate Rewards.
Thanks!