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去年建的房子漏水，不知怎么办？

去年建的房子漏水，不知怎么办？# Living

R*n2011-03-01 08:03

1 楼

房子是去年2月完工的。上个星期下雪后，天花板漏水。打电话给builder以后，他们让
roofer看了一下。
roofer说屋檐有什么cap missing。他们会来换。至于天花板漏水坏了，builder不管，
说下雨天没漏
水，所以是ice dam造成的。
他说那些什么cap是prevent bird什么的，跟这个没关系。ice dam是自然现象，他们不
负责。问题是邻
居是同样的房子，相同时间同样的builder，他们一点事没有（我们去问了一下，因为
builder说上次那场
雪造成了很多房子ice dam漏水）。我现在搞不清楚到底builder说的是真的还是假的？
他让我们找
insurance。
大家遇到同样的问题吗？即使是ice dam难道不是因为他们insulation的问题造成的吗
？我现在是应该找
insurance来评估一下到底是不是ice dam吗？还是去找总公司然后BBB这个builder？
另外看了一下ice dam （http://en.wikipedia.org/wiki/File:Ice_dam_slate_roof.jpg）
，好多冰凌子在gutter，我一点都没看见过呀。

c*o2011-03-01 08:03

2 楼

分特，ice dam说明attic insulation没做好，怎么能说builder没责任？骗你当傻子呢

m*i2011-03-01 08:03

3 楼

新房不是都有保修的吗

R*n2011-03-01 08:03

4 楼

@mmai 一年的保值期刚过

R*n2011-03-01 08:03

5 楼

@costco,builder说是自然现象，但是邻居家没事呀。另外我查了一下网上
What caused the ice dams? There are many things that can cause these - from
poor insulation, bad roof design or nature itself (warming and cooling).
Either way you need to find out the cause. If it was from poor insulation
then he is probably liable, if it was a bad design then it's probably going
to get ugly (who designed it, who knew about it and who ignored it). If it
was from a weather incident where you had some snow then warm weather that
melted the snow, then it froze again then the builder may not be at fault (
assuming no construction errors were made). The key is to find an
independant investigator (possibly an home inspector) to figure out what
exactly caused the ice dams. Otherwise it's going to be an he said/she said
situation that no one is going to win.
感觉是poor insulation造成的，是不是必须得找人确认一下具体原因？