发message,
十天前拿到的
Response (Cindy Travers) 09/06/2011 10:38 AM
Hello ,
I sincerely apologize for our delay in responding to your e-mail.
Please be assured that I have issued 100,000 bonus points to your account
today for the Business Gold Rewards Card bonus promotion. These points can
be seen on an upcoming statement.
I hope that I have provided excellent service and handled your inquiry to
your satisfaction. As a valued customer since 2008, we thank you for your
continued loyalty and look forward to serving you in the future.
Have a great day!
Sincerely,
Cindy Travers
Email Servicing Team
American Express Interactive Services
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Customer 09/05/2011 02:13 PM
Dear Sir:
I applied my biz card with 100K bonus points of promotion code, 6608. After
I spent up to 2k dollars 4 weeks ago, I called the service phone and asked
the representative to give me the bonus points soon, he told me I should
wait for 6 or 8 weeks.
Could you help me expedite my bonus points? I am planning to have a long trip in
Christmas holidays and need use the points in Continental Air. Because the
transferring points to Continental will end soon, your assistance is very appreciated.
Yours sincerely,