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kz9726 (kate) 于 (Fri Oct 21 12:35:26 2011, 美东) 提到:
我拨的号码是 1800-3755283。 无论怎样都转不到真人说话, 老是自动
查询。是不是有什么特殊方法或别的号码, 多谢
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avenoo (where is my home) 于 (Fri Oct 21 13:00:04 2011, 美东) 提到:
USCIS SR Steps:
1. Call 1-800-375-5283
2. Press 1 for English
3. Press 2 for pending case
4. Press 1 for checking status of pending case
5. Input case # (WAC, LIN, SRC, etc)
6. Press 1 for confirmation
7. Press 3 to continue (report a problem)
8. Press 3 outside processing time + 1 did not hear response
9. You will be directed to Level 1 customer support – tell them your case
is outside of processing time and you want to file a Service Request, then
they will do it.
You will get a confirmation number after calling.
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kz9726 (kate) 于 (Fri Oct 21 13:17:50 2011, 美东) 提到:
Thanks, but the menu was changed. after step 2, the only applicable option
is Press 1 checking status,and then input the case number after that there
is no "Report a problem option", when did you try this method?
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zhlltu (reader) 于 (Fri Oct 21 13:29:11 2011, 美东) 提到:
As I remember,
Option 1->1->1->2->2, you will hear : please remain on the line.... wait for
a representative(report a problem or no receipt number)
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ourname (ourname) 于 (Fri Oct 21 13:58:34 2011, 美东) 提到:
是的,我也是这样才跟他们说上话的。
for
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kz9726 (kate) 于 (Fri Oct 21 14:01:53 2011, 美东) 提到:
It did work. Thanks for your information.
for
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syou (庄屋) 于 (Fri Oct 21 14:55:38 2011, 美东) 提到:
mark!!
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cseem (cseem) 于 (Fri Oct 21 20:31:14 2011, 美东) 提到:
SR会有什么负面影响吗?我的律师强烈要求我不要自己做SR,他们会帮我邮寄一封信到
USCIS提醒我的case已经current。不知道是不是还要自己打电话SR才会比较快呢?
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avenoo (where is my home) 于 (Fri Oct 21 20:42:00 2011, 美东) 提到:
好像没有吧。反正我是打过的。版上很多人打过的呀。