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Visa Information and Assistance - The recommended first source of
information regarding visa matters is our internet site at http://travel.state.gov.
Contacting U.S. Embassies and Consulates – For case-specific inquiries, you
may contact the U.S. embassy or consulate processing your visa application
for information regarding your case. Visit www.usembassy.gov for U.S.
embassy and consulate contact information.
Contacting Visa Services - Information is available to the public by
telephone at the Visa Services, Public Inquiries Division at (202) 485-7600.
The telephone number provides the caller with a selection of pre-recorded
information and the ability to talk to a visa specialist from 8:30 am EST to
5 pm EST. Persons desiring information about a specific visa applicant are
advised that immigration law provides specific prohibitions about providing
case specific information to third parties. Before calling with a visa
inquiry, we request that you carefully review this website and also the
Embassy Consular Website abroad. NOTE: The Public Inquiries Division is not
able to accept visa inquiries by Fax.
Important Telephone Numbers and E-mail Addresses
For inquiries about visa cases and the application process call: (202) 485-
7600.
For inquiries by U.S. companies and organizations needing business (B-1)
visitor visa information only, e-mail: b**********[email protected] or call: (202)
485-7675.
For inquiries about F-1 or M-1 student visas, or about J-1 exchange visitor
visas, please contact our Student/Exchange Visitor Visa Center at: [email protected]
state.gov.
For information about pending applications for Waiver of Foreign Residence
Requirement, applicants should see the online J waiver status.
To reach the National Visa Center (Immigrant visa inquiries, including
assistance regarding the new DS-260 Online Immigrant Visa Application) call:
603-334-0700 (7:00 am EST to 12:00 pm EST) or e-mail: N********[email protected]
To reach the Kentucky Consular Center (Diversity Visa inquiries) call : 606-
526-7500 (7:30 am EST to 4:00 pm EST).
information regarding visa matters is our internet site at http://travel.state.gov.
Contacting U.S. Embassies and Consulates – For case-specific inquiries, you
may contact the U.S. embassy or consulate processing your visa application
for information regarding your case. Visit www.usembassy.gov for U.S.
embassy and consulate contact information.
Contacting Visa Services - Information is available to the public by
telephone at the Visa Services, Public Inquiries Division at (202) 485-7600.
The telephone number provides the caller with a selection of pre-recorded
information and the ability to talk to a visa specialist from 8:30 am EST to
5 pm EST. Persons desiring information about a specific visa applicant are
advised that immigration law provides specific prohibitions about providing
case specific information to third parties. Before calling with a visa
inquiry, we request that you carefully review this website and also the
Embassy Consular Website abroad. NOTE: The Public Inquiries Division is not
able to accept visa inquiries by Fax.
Important Telephone Numbers and E-mail Addresses
For inquiries about visa cases and the application process call: (202) 485-
7600.
For inquiries by U.S. companies and organizations needing business (B-1)
visitor visa information only, e-mail: b**********[email protected] or call: (202)
485-7675.
For inquiries about F-1 or M-1 student visas, or about J-1 exchange visitor
visas, please contact our Student/Exchange Visitor Visa Center at: [email protected]
state.gov.
For information about pending applications for Waiver of Foreign Residence
Requirement, applicants should see the online J waiver status.
To reach the National Visa Center (Immigrant visa inquiries, including
assistance regarding the new DS-260 Online Immigrant Visa Application) call:
603-334-0700 (7:00 am EST to 12:00 pm EST) or e-mail: N********[email protected]
To reach the Kentucky Consular Center (Diversity Visa inquiries) call : 606-
526-7500 (7:30 am EST to 4:00 pm EST).
