Anthem Blue Cross Blue Shields被黑了,个人信息被盗。
To Our Members:
Safeguarding your personal, financial and medical information is one of our
top priorities, and because of that, we have state-of-the-art information
security systems to protect your data. However, despite our efforts, Anthem
Blue Cross Blue Shield was the target of a very sophisticated external cyber
attack. These attackers gained unauthorized access to Anthem’s IT system
and have obtained personal information from our current and former members
such as their names, birthdays, medical IDs/social security numbers, street
addresses, email addresses and employment information, including income data
. Based on what we know now, there is no evidence that credit card or
medical information (such as claims, test results or diagnostic codes) were
targeted or compromised.
Once the attack was discovered, Anthem immediately made every effort to
close the security vulnerability, contacted the FBI and began fully
cooperating with their investigation. Anthem has also retained Mandiant, one
of the world’s leading cybersecurity firms, to evaluate our systems and
identify solutions based on the evolving landscape.
Anthem’s own associates’ personal information – including my own – was
accessed during this security breach. We join you in your concern and
frustration, and I assure you that we are working around the clock to do
everything we can to further secure your data.
Anthem will individually notify current and former members whose information
has been accessed. We will provide credit monitoring and identity
protection services free of charge so that those who have been affected can
have peace of mind. We have created a dedicated website - AnthemFacts.com -
where members can access information such as frequent questions and answers.
As we learn more, we will continually update this website and share that
information with you. We have also established a dedicated toll-free number
that both current and former members can call if they have questions related
to this incident. That number is: 1-877-263-7995.
I want to personally apologize to each of you for what has happened, as I
know you expect us to protect your information. We will continue to do
everything in our power to make our systems and security processes better
and more secure, and hope that we can earn back your trust and confidence in
Anthem.
Sincerely,
Joseph Swedish
President and CEO
Anthem, Inc.