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1 楼
Hello xxxxx,
We're writing to let you know about a change to your PayPal account.
Starting 5/31/2011, money from payments you receive will be placed in a
pending balance for up to 21 days. By doing this, we're making sure that
there's enough money in your account to cover potential refunds or
claims.
Even though you can't access the money right away, please ship orders
quickly and communicate with your customers. After 21 days, you can
withdraw money from each payment as long as the customer hasn't filed a
dispute, chargeback, claim, return, or reversal.
The money may be available sooner if:
We can confirm that the item was delivered.
Your buyer leaves positive feedback. (Applies only to eBay items)
This change isn't necessarily permanent. We'll review your account every
35 days and re-evaluate if we should continue to hold your payments. If
we decide to stop holding payments, we'll email you to let you know.
Why are my payments being held?
We reviewed your account and determined that there's a relatively higher
than average risk of future transaction issues (such as claims, or
chargebacks, or payment reversals). We understand that it may be
inconvenient to have your payments temporarily held but please know that
we didn't make this decision lightly.
Before deciding to hold payments, we consider many factors. These
factors include account and transaction activity, the rate of customer
disputes, the type of business a seller runs, average delivery
timeframes, customer satisfaction, performance and history.
Questions? Let us know
We understand you’d like to have immediate access to the money you
receive and we’re here to answer your questions about this change to
your account.
For more information and tips on what you can do to avoid having your
future payments held, please see our Frequently Asked Questions. To
speak to a Customer Service representative, log in to your PayPal
account and click “Contact Us” at the bottom of any page.
Thanks,
PayPal
怎么解决啊？
We're writing to let you know about a change to your PayPal account.
Starting 5/31/2011, money from payments you receive will be placed in a
pending balance for up to 21 days. By doing this, we're making sure that
there's enough money in your account to cover potential refunds or
claims.
Even though you can't access the money right away, please ship orders
quickly and communicate with your customers. After 21 days, you can
withdraw money from each payment as long as the customer hasn't filed a
dispute, chargeback, claim, return, or reversal.
The money may be available sooner if:
We can confirm that the item was delivered.
Your buyer leaves positive feedback. (Applies only to eBay items)
This change isn't necessarily permanent. We'll review your account every
35 days and re-evaluate if we should continue to hold your payments. If
we decide to stop holding payments, we'll email you to let you know.
Why are my payments being held?
We reviewed your account and determined that there's a relatively higher
than average risk of future transaction issues (such as claims, or
chargebacks, or payment reversals). We understand that it may be
inconvenient to have your payments temporarily held but please know that
we didn't make this decision lightly.
Before deciding to hold payments, we consider many factors. These
factors include account and transaction activity, the rate of customer
disputes, the type of business a seller runs, average delivery
timeframes, customer satisfaction, performance and history.
Questions? Let us know
We understand you’d like to have immediate access to the money you
receive and we’re here to answer your questions about this change to
your account.
For more information and tips on what you can do to avoid having your
future payments held, please see our Frequently Asked Questions. To
speak to a Customer Service representative, log in to your PayPal
account and click “Contact Us” at the bottom of any page.
Thanks,
PayPal
怎么解决啊？
