马斯克掌舵推特的第一个月:大幅裁员,解封特朗普,“蓝V”收费和线上“炮轰”苹果…(附视频&解说稿)
当地时间11月28日,推特的新老板埃隆·马斯克用一连串推文向苹果公司开炮,声称苹果不但限制了在推特上投放广告,还威胁要把推特从苹果应用商店中“屏蔽”掉。自马斯克接手推特以来,这个社交媒体平台与苹果之间关系逐渐变得剑拔弩张。
在马斯克正式掌舵推特满月之际,埃隆·马斯克(Elon Musk)动作不断:发起了一波大规模裁员;并向剩余员工发出了最后通牒;恢复了Twitter上一些有争议人物的账户(如美国前总统);并启动了一项计划,对“蓝V认证”实行付费制。
在花了几个月的时间卷入一场不成功的法律斗争以摆脱他最初收购Twitter的提议之后,马斯克于10月26日带着一个水槽首次进入公司的办公室。马斯克在Twitter上分享的事件视频中写道:进入Twitter总部 - 让它沉入!(let that sink in)
此后,大家发现,马斯克已经把自己的备注换掉了,换成了“推特老板”(Chief Twit),他还顺手把自己的地址也改成了“推特总部”(Twitter HQ)。
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Will Elon Musk finally be what kills Twitter? Elon Musk is running Twitter into the ground.
For years, the social network has been an extremely popular center for news and public conversation.
But it’s been in a chaotic transition phase as Tesla CEO Elon Musk finally completed his months-long purchase of the company.
The sale itself was a tumultuous back and forth – “Then Twitter sued, Musk sued back, then he changed his mind again.” – perhaps an omen of what was to come.
Elon’s transition to Twitter CEO has come with immediate changes at the company, like mass employee layoffs that included top executives and it seems, anyone who disagrees with him.
We're all about to get fired from Twitter." Musk’s shakeup also implemented new features designed to monetize the platform like Twitter Blue, which allows users to pay $8 a month to be verified and prioritized.
But changes like this one fundamentally alter Twitter’s landscape.
Albeit some flaws, the site was once a place where people could find verified information in real time from trusted sources.
And how “the little guy” got the word out.
"We're seeing the demise of Twitter in real-time and I'm sitting here thinking, "I have been akekekeing on that app - my safe place - for years and years and years.
Now all of a sudden Elon Musk comes along and all of a sudden "Oh, it might be gone." The current state of Twitter is evidence of an irresolvable tension at the heart of the internet: the desire for openness and free speech coming up against the demands of shareholders and profitability.
Here’s our take on how Elon Musk’s purchase and redesign of Twitter – a place that was once a public forum for underdogs to question those in power – could be its ultimate downfall.
"If I acquire Twitter and something goes wrong.
It's my fault 100%." Twitter can be an incredibly toxic, exhausting place, full of public pile-ons, absurd conversations, and general negativity.
“Have you seen the hashtags?” “Oh yeah, stay off Twitter.” So, would its destruction really be such a loss? In short, yes.
Despite a slow start, Twitter had become an invaluable tool for activists and political movements by the 2010's.
“Twitter is how the Arab Spring took off.
Black Lives Matter blew up on Twitter.
The #MeToo movement started on Twitter.” In several of these cases, the power of Twitter came from promoting free and open communication, lifting up the voices of people who otherwise might not have been heard.
Protestors in places ranging from Egypt to Ferguson, Missouri were able to document the conditions they dealt with and broadcast their demands.
All of this made Twitter what it is today – a pivotal part of our global culture – especially when it comes to how we get our information. “Twitter and journalism go hand in hand.
Twitter is a source of information.
Because Twitter doesn’t have an editorial staff and there’s no filter, it has a very different role from what journalists have, which is to be that filter.” Since anyone’s voice can, in theory, be elevated on Twitter, it literally launched careers for writers, comics, artists, and other trailblazers who were able to break through the noise and establish themselves in their fields. Twitter allows users to follow – and interact with – anyone of interest.
That’s allowed new communities to form, bringing people together in surprising ways that might not have been possible before.
This has, understandably, facilitated a fundamental change in the relationship between fans and public figures.
Powerful people realized that Twitter could help them extend their power in new ways – exposing Twitter’s more dangerous potential.
“The online abuse from so-called Twitter trolls escalated yesterday to bomb threats.” As of late, Twitter has tried to make the platform a safer place for its users – putting in barriers meant to curb misinformation and hate speech – even de-platforming high-profile users who have violated its standards.
“Twitter’s decision to ban a right wing conspiracy theorist from its platform for life But moves like this are what brought conversations surrounding censorship, free speech, and whether or not Twitter had become too powerful to the forefront. Enter: Elon Musk.
A self-proclaimed bastion of free speech, the tech billionaire has been a longtime user but also critic of Twitter.
In early 2022, Musk became a sort of self-appointed knight in shining armor, coming to liberate the platform and bring it back to its earlier, less-moderated, version of itself.
But he seems dead set on making Twitter a more open platform, no matter the cost.
“A good sign as to whether there is free speech is someone you don't like, allowed to say something you don't like.” So, will the “public town square” that once empowered the powerless ever be the same now that it’s being run by the richest man in the world? Since purchasing Twitter, Elon has laid off roughly 50% of the company’s employees, caused a mass exodus of even more employees with a “be extremely hardcore or get out” approach to leadership, and has users tweeting #ripTwitter with farewell messages.
And the severe reduction in workforce has dramatically reduced Twitter’s functionality – since many of the departed employees were engineers, developers, and coders.
The situation has become so dire that Musk had to ask some of the people he had let go to come back just days later.
As the company continues to hemorrhage money.
Musk is reportedly laying plans to monetize the app.
But critics wonder how he’s going to get people to pay for a service they used to get for free – or if there will even be an app to pay for in the coming weeks.
Elon’s fumbles on Twitter have been well documented over the years – making the platform central to his career for both good and not so good.
“You tweet a lot.” “I use my tweets to express myself.
Some people use their hair.
I use Twitter.” In 2018, he infamously tweeted that he would be taking Tesla private at $420 per share, referencing the connection between the number 420 and marijuana.
Though he claimed there was quote-unquote “funding secured, ” this was ultimately a joke.
Not only was he investigated by the US Securities and Exchange Commission and forced to settle for $40 million, he’s still in the middle of a civil lawsuit brought by Tesla shareholders who lost money by taking the tweet as a statement of fact.
“These misleading statements, none of which were reviewed or pre-cleared by anyone at Tesla, caused significant market confusion and disruption.” An incident like this one not only showed how central information shared on Twitter is to businesses – but also served as a foreshadowing for some of the issues plaguing the site under Musk’s reign.
Twitter Blue – Elon’s attempt to make the blue checkmark system more inclusive – was an almost immediate disaster.
The system would allow users to access verification if they paid a monthly fee of $8.
Previously, Twitter had a more rigorous process – it would verify journalists, celebrities, politicians, and public figures on a case-by-case basis, requiring them to provide government issued ID in an effort to prevent impersonation.
Musk quickly found out why it was always done this way.
Twitter became flooded with fake, yet blue-check-mark-verified, accounts impersonating public figures and brands.
A single tweet cost pharmaceutical company Eli Lilly roughly $15 billion in market cap.
Twitter Blue was disabled the very next day.
Musk says that the feature will come back eventually but with some careful new changes.
In an effort to discourage impersonators, new accounts will have to wait 90 days before they can subscribe to Blue.
The paid subscription service was supposed to help wean Twitter off of its dependence on advertising revenue – but advertisers are already beating Elon to the punch.
Huge companies like Pfizer, General Motors, United Airlines, and General Mills have all left Twitter since Musk took ownership, and more are fleeing in droves.
"The thing about advertising is that it's very easy to turn on and off.
And so while things are so volatile right now, it's better for advertisers to take a back seat.
Many longtime Twitter users have also decided to stop using the service, including several high-profile celebrities like Shonda Rhimes, Whoopi Goldberg, Liz Phair, and Alex Winter.
What it seems Elon is failing to see is that – until Twitter stops being so dependent on advertising – it’s going to need to be a more tightly moderated place.
Elon Musk’s Twitter is gonna be Wild Wild West of Free Speech I think some regulation’s in order Misinformation and impersonations threaten Twitter's function as a public safety tool and an integral part of our global communication system – which it has been for nearly twenty years.
When Musk purchased Twitter, one of his major goals was to expand quote-unquote “free speech.” He and his followers have railed against the use of external fact-checking and content moderation on Twitter, which they claim limits its use as a public forum.
But while Musk would like to present himself as in favor of absolute free speech, he’s come up against his own limits after just a few days of owning Twitter.
Faced with verified accounts making fun of him, he’s brought the full force of Twitter moderation down on several people whose speech he doesn’t like.
Online content moderation has been a thorny problem for years.
On one hand, there are those who claim that it’s important to allow free and open platforms for all speech, regardless of what’s being said. This is ostensibly Musk’s goal, and something that has been lauded by certain segments of Twitter’s audience.
Mr. Musk said, “Free speech is the bedrock of a functioning democracy, and Twitter is the digital town square where matters vital to humanity are debated.’” On the other hand, academics, journalists, and activists criticize tech platforms for creating what amount to safe spaces for white nationalists and other dangerous fringe groups.
These conflicts have been a part of Twitter for years, leading to the permanent banning of controversial figures like Alex Jones, Steve Bannon, and, most infamously, Trump himself, though this was recently overturned.
Social media platforms have a responsibility to combat the spread of information and calls for violence against others – but Elon doesn’t seem to be too concerned.
"He's trying to decide what to do and clearly doesn't have a plan - it's absolute chaos.
There has to be a responsible adult in the room, and it's not Elon." And this is a major problem Twitter users are dealing with right now.
Many of Musk’s layoffs specifically affected employees who work in content moderation.
In the time since the deal closed and Musk took control of Twitter, hate speech on the platform has skyrocketed, in what the Washington Post described as a quote, “flood of racist posts.” This creates an environment where it’s actually harder for certain people to speak—the commitment to free speech means making a series of tradeoffs about what speech, and whose speech, is really important.
And though Musk has claimed that his new model for verification will solve the problem of hate speech and disinformation, there’s no evidence that that will happen.
What was once a place where people felt welcome to share ideas, form online communities, and get verified news and information seems to be crumbling before us in real time.
“You tweet a lot.” “I use my tweets to express myself.
Some people use their hair. I use Twitter.” Twitter’s done dude, it’s just done…] Twitter itself may not be dying, but a version of it is.
Many of the users who once relied on the platform are now rightfully looking elsewhere, fleeing to alternatives like the decentralized social network Mastodon and the newsletter platform Substack.
In Twitter’s future there are a few real possibilities.
One is that Twitter will literally collapse as the remaining engineers and employees maintaining its infrastructure get laid off – or quit – leading the platform to become unusable.
"Okay if you haven't heard it Twitter is dying before our very eyes.
But Tumblr is having the night of her life!" Another – is that Musk might pull back from the edge, and return Twitter to at least some measure of equilibrium — in keeping with the way he has already asked some of the previously fired employees to come back to their jobs.
And there’s a good possibility that he won’t be CEO for very long.
But for now, Musk seems ready to double down on both the best and the worst parts of Twitter.
The site will likely remain a headache, both for Musk and for even some of the most dedicated users — given how open Twitter can be, it couldn’t go any other way.
"The closest I’ve been to a warzone was when I logged onto Twitter this morning."
马斯克清除管理层,削减了近半数员工
维持几个月的收购事件后,马斯克完成他备受戏剧性的440亿美元收购交易后,他解雇了前首席执行官Parag Agrawal和其他高管,根据文件显示,他成为推特的首席执行官和唯一董事。
然而,戏剧性的领导层改组只是即将到来的重大人员改革的第一次尝试。马斯克开始在整个公司进行广泛的裁员,根据外媒报道称他在几天内将员工总数减少了约50%。
从马斯克宣布裁员消息后,许多前Twitter员工开始在该平台上发帖。此次裁员主要围绕在人工智能、营销、公共政策等部门。当员工在网上与同事告别时(许多人分享蓝心和敬礼表情符号,以表明他们在Twitter失去了工作),马斯克基本上保持沉默。
最后通牒:要么做“非常硬核”的工作,要么离开
在大规模裁员后的深夜内部电子邮件中,马斯克要求Twitter的剩余员工承诺从事“极其核心”的工作,否则就带着遣散费离开公司。
“展望未来,为了建立一个突破性的Twitter 2.0并在竞争日益激烈的世界中取得成功,我们需要非常硬核,”马斯克在11月16日发出的备忘录中写道。“这将意味着长时间高强度地工作。只有出色的表现才能构成及格分数。
在备忘录中,马斯克继续概述了Twitter将如何“更加由工程驱动”,然后向员工发出最后通牒。“如果你确定你想成为新Twitter的一部分,请点击下面的链。”马斯克表示,任何在规定时间内没有填表格的员工都将获得三个月的遣散费。
“蓝V”收费上线,解封部分用户账号
据路透社报道,推特将于当地时间11月5日正式推出全新订阅服务,向用户(主要是政府官员、记者和其他公众人物)提供蓝色认证标记(“蓝V”),收费标准为8美元/月,并同步在苹果应用商店推出更新版本。据悉,新服务目前仅供美国、加拿大、澳大利亚、新西兰和英国用户使用。马斯克表示,一旦确认新服务运作良好,并完成相关翻译工作,将会在全球各地推广。
但在“蓝V”推出的几天后紧接着发生了一些问题,Twitter被一波名人和企业模仿者淹没,他们迅速利用新系统冒充品牌和知名人物。马斯克最终宣布计划在12月2日重新推出该服务,并提供了关于未来服务的更多细节,包括一系列认证账号类型的勾号颜色。
11月19日,马斯克恢复了美国前总统被封禁近两年的推特账号。马斯克在11月24日表示,他将从下周开始恢复推特大多数以前被封禁的账号。此举标志着马斯克采取了影响最深远的行动,撤销了推特永久封禁屡次违反其规则的用户的政策。
马斯克线上“炮轰”苹果,“苹果税”大战再次打响
美国当地时间11月29日,马斯克发布推文称,苹果公司已基本停止在推特平台投放广告,他直接向苹果CEO蒂姆·库克喊话,询问“这是怎么回事”。彭博社援引知情人士称,苹果确实已经削减了对推特的广告投放。不过有推特用户表示,他们仍然能够在信息流中看到苹果的广告。除了暂停广告投放,马斯克透露苹果还威胁称可能会把推特从其应用商店中下架,且“没有告知我们原因”。
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