每日原则:不要对重大分歧不闻不问
如不解决重大分歧,在短期内看似容易避免冲突,但长期可能导致非常具有破坏性的后果。凡是冲突都应该实际得到解决——不是通过表面上的妥协,而要通过寻求重要、准确的结论。在很多情况下,这个过程应该对相关各方公开(有时是对整个公司公开),目的是确保决策的质量,维护公开解决分歧的文化。
While it’s easier to avoid confrontations in the short run, the consequences of doing so can be massively destructive in the long term. It’s critical that conflicts actually get resolved—not through superficial compromise, but through seeking the important, accurate conclusions. In most cases, this process should be made transparent to relevant others (and sometimes the entire organization), both to ensure quality decision making and to perpetuate the culture of openly working through disputes.
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