记者亲历北京小区防疫全过程：志愿者手速堪比电竞选手

2022-05-31 11:05

近日，北京和上海逐渐恢复了正常生产生活秩序。回归正轨后你做的第一件有仪式感的事是什么？

我是中国日报记者焦洁，家住北京顺义一大型社区。5月8日早上，我所在的小区因发现两例阳性病例被封控。在封控初期，我和很多邻居一样，都陷入了恐慌，后来我尝试着报名做了疫情防控志愿者，没想到在十天后当大家有机会线下见面时，还收到了两面锦旗。

在各地发布的疫情通告中，封控区、管控区和防范区这三个概念是高频词，大家应该也都很熟悉了。

对我们小区而言，管控升级意味着病例出现的楼栋成为封控区，居民足不出户。其他楼被列为管控区，每户配发了一张出入证，仅能凭证下楼取快递、扔垃圾、做核酸。

Two confirmed COVID-19 cases were reported in the community where I live, in Beijing's Shunyi district, on May 8, thus leading to a lockdown and mass nucleic acid testing for ten consecutive days.

虽然大家对疫情并不陌生，但阳性病例的突然出现还是让小区很多邻居慌了神。我们的微信群也迅速繁忙了起来，各种各样的问题让人眼花缭乱。

Being confronted with the virus within an arm's reach was very worrisome for me and my neighbors, though we've been reading the epidemic news for more than two years.

我通过小区的居民自治组织业委会报名成为了疫情防控志愿者，初衷是想和邻居们互助合作，在突发状况时相互照应并能减轻一些基层工作者的压力。听去过居委会的邻居说，居委会主任连续超负荷工作声音已经沙哑到说不出话了。

People were anxious, eager for updates and some even needed help during the lockdown, which inspired me to join the volunteer group in my community. My goal was simple — to seek mutual assistance from neighbors to ease the burden on the grassroots-level civil servants who were already under great pressure because of the sudden lockdown.

志愿者群聊天记录

一天之内，我们50多位志愿者就火速上线了。一线志愿者负责帮足不出户的居家隔离人员送去抗原自测盒、快递、防疫物资等；二线志愿者负责线上协调和沟通，帮助传达和反映重要信息。

Within one day, more than 50 volunteers joined the WeChat group and we started our jobs right away. Some volunteered to help distribute epidemic prevention supplies to those who couldn't step outside the door, while others did the online chores of disseminating news and addressing people's needs. Online documents and spreadsheets were also created to better facilitate people's communication.

为了消除信息闭塞带来的焦虑，我们志愿者也建了个重要信息共享文档和若干个开放编辑的表格，实时更新并且有专人维护，“手速堪比电竞选手”。

志愿者制作的表情包

邻居们可以互相帮助的问题我们自己线上互助，需要上级协调的问题我们统一整理给居委会，得到回复后第一时间共享给大家。

封控期间，购买物资大家在线上平台下单，居家隔离人员的快递由志愿者和物业帮忙送。小区业委会还专门协调了几家线上平台做社区团购、保供物资。需要开药时我们填写表格报给居委会，由居委会人员统一协调卫生院帮大家开药。在多方共同努力下，小区各种问题和诉求都得到了上级较快的解答。

志愿者制作的表情包

到了最后几天，大家也由最初的紧张焦虑变得沉稳自信，有着高昂工作热情的志愿者们甚至苦于“找不到活儿干”，纷纷开启“拉活模式”。

封控10天后，我们的小区又恢复了往日的平静。志愿者们聚在一起拍了张大合影，我也是第一次见到线上聊了十天的网友。大家还收到了来自居委会和热心居民送来的大锦旗。邻居们说，封控让大家见识到了小区久违的凝聚力。

The ten-day lockdown turned out to bring more solidarity to our community. People began to trust each other more and we volunteers were also awarded two banners by the neighbors and government officials when we gathered together for a group picture.