每日原则:在设计组织时,运用五步流程是通往成功的捷径,不同员工能在不同步骤发挥良好作用
要按照人的不同秉性把人分配到不同的步骤里。
例如,有大局观的人应去负责制定目标;擅长“品尝汤的味道”的人应去负责识别问题,并不能容忍问题存在;逻辑思维强、不畏惧质询他人的侦探式人物应该去做诊断;有丰富想象力的策划者应负责方案的设计和改进;值得信赖的能手应该确保把计划执行好。当然,有些人擅长上述一种以上的本领,一般而言能把两类或三类事情都做得很好,但几乎没有人能把所有事情办好。一个团队应该具备所有上述能力,并知道谁负责哪个步骤的工作。
Assign specific people to do each of these steps based on their natural inclinations.
For example, the big-picture visionary should be responsible for goal setting, the taste tester should be assigned the job of identifying and not tolerating problems, the logical detective who doesn't mind probing people should be the diagnoser, the imaginative designer should craft the plan to make the improvements, and the reliable taskmaster should make sure the plan gets executed. Of course, some people can do more than one of these things--generally people do two or three well. Virtually nobody can do them all well. A team should consist of people with all of these abilities and they should know who is responsible for which steps.
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