每日原则：在无法充分完成职责时，将问题提交给上级解决，让你的下属也积极主动这样做

将问题提交给上级的意思就是说你自认为无法驾驭某种情况，并让别人来充当“责任人”。你提交问题的对象——你的上级——可以决定是否辅导你完成工作，或由他们接管你的工作，或让其他人来做，或采用其他办法。

很重要的一点是，把问题提交上级并不意味着失败，而是一种责任。所有的责任人都将最终面临这样的考验，即他们不知道自己能否驾驭。要把自己的忧虑提出来，使得老板知道风险所在，让老板和上级责任人能够就下一步的工作达成共识。如果不能驾驭而又未把责任提交给上级，那才是最大的失败。要确保让员工有积极主动性，要求他们在无法符合预期目标或在截止日期前无法完成时，及时说出来。这种沟通非常重要，能帮助我们就如何解决具体问题以及寻找什么人接手达成共识。

Escalating means saying you don't believe you can successfully handle a situation and that you are passing the Responsible Party job to someone else. The person you are escalating to--the person to whom you report--can then decide whether to coach you through it, take control themselves, have someone else handle it, or do something else.

It's critical that escalation not be seen as a failure but as a responsibility. All Responsible Parties will eventually face tests that they don't know whether they can handle; what's important is raising their concerns so their boss knows about the risks and both the boss and the escalating RP can get in sync about what to do about it. There is no greater failure than to fail to escalate a responsibility you cannot handle. Make sure your people are proactive; demand that they speak up when they can't meet agreed-upon deliverables or deadlines. Such communication is essential to get in sync both on the case at hand and on what the person handling it is like.