每日原则：清楚地传达计划，用明确的量化指标对进展予以评估

员工应当了解本部门的计划和设计。当你决定偏离既定路线时，应与相关方沟通你的想法并征求意见，以便让所有人都了解新的路线。这样可以让人们接受该计划，或者表达怀疑而提出改动建议。这也使目标清晰，看出哪些人在坚守职责，哪些人无法履职。应当每季度至少开一次部门会议，在会上重申目标、任务和职责，也可以每月开一次会。

People should know the plans and designs within their departments. If you decide to diverge from an agreed-upon path, be sure to communicate your thoughts to the relevant parties and get their views so that you are all clear about the new direction. This allows people to buy into the plan or express their lack of confidence and suggest changes. It also makes clear what the goals are and who is keeping up his or her end of the bargain and who is falling short. Goals, tasks, and assigned responsibilities should be reviewed at department meetings at least once a quarter, perhaps as often as once a month.